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My name is Justin Grittner and I’m currently studying ‘International Hotelmanagement’ in Dresden, Germany.
I’m 20 years old and I love to travel the world.
- there is always a place you haven’t been to -
I love hospitality, because it’s an amazing way to get along new places and make people smile.
Guest Relation Assistant
City Relay - London, United KingdomGuest RelationsMarch 2018 - September 2018 · 8 months
Proactively communicating with the guest in order to ensure customer satisfaction via phone, email and during check-ins or after emergency calls directly face-to-face. Organisation and follow-up of check-ins and check-outs of the previous and upcoming days. Following up on payed and outstanding invoices.
Hotel Fürstenhof Leipzig - Leipzig, GermanyF&B otherAugust 2017 - September 2017 · 2 months
In this six week internship I made my first experiences in the management part of the hospitality. It was one of my main tasks to help organising one of the most imported events for the house, next to working on my own projects.
SRH Hotel-Akademie Dresden a campus of SRH Hochschule Berlin - Dresden, GermanyOctober 2016 - Now
EnglishNative or fluent100%
GermanNative or fluent100%
- Guest focus
- Guest Relations
- Punctual and Reliable