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Having learned the importance of team playing from my previous internships, I have polished my leadership skills as the President of the Student Ambassador Forum at IHTTI, School of Hotel Management. Further more, I am eager to seek opportunities to improve my communication skills with all walks of life in as many countries as possible.
Shangri-La Hotels and Resorts - Hong KongFront Office receptionFebruary 2013 - August 2013
Executive/Club Floor Service training - Front Office Operation - Concierge Service - Club Lounge F&B service - Micros/OPERA PMS usage - "Personalized" service focusing on VIP guests
Amathus Beach Hotel - Paphos, CyprusF&B serviceFebruary 2012 - August 2012
Training focused on F&B operation - Experience in different types of F&B outlets: Buffet, Semi-buffet, A-la-carte, Banquet, Bar, Fine Dining - Supervising new trainees
BA (Hons) International Hospitality and Design Management
IHTTI School of Hotel Management - Neuchâtel, SwitzerlandSeptember 2011 - July 2014
BTEC Hospitality and Tourism Foundation programme
Caritas Bianchi College of Careers - Hong KongSeptember 2010 - May 2011
ChineseNative or fluent100%