Kaan ALPTEKIN

Kaan ALPTEKIN

Butler at Mandarin Oriental Hotel Group
Lives in London, United Kingdom
over 6 months ago

Join Hosco and view Kaan's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Some key strengths of my personality are - I am open minded, flexible and willing to learn. I can work both in a team and independently. I enjoy working in a dynamic and multi-national environment. I am a customer focused hospitality professional.

Experience

  • Butler

    Mandarin Oriental Hotel Group - Bodrum, Turkey

    Rooms division
    May 2018 - Now · 10 months

    In May 2018 I started again at Mandarin Oriental Bodrum in Room Division department as a butler. I started here full time, attended trainings and acquired a deeper insight into the hospitality sphere. I was doing here personal assistant of the guest.To deal with all requests of the guests; it is can be check in procedure, rooming, room inspection, boat tours, restaurant reservation, spa reservations, transfer, pack & unpack, and other all requests.

  • Executive Lounge Agent

    Mandarin Oriental Hotel Group - Hong Kong

    Rooms division
    December 2017 - April 2018 · 5 months

    In December 2017 Mandarin Oriental Hotels Group sent me to Hong Kong and started Excelsior Hotel Hong Kong in Rooms Division department as executive lounge agent. I started there full time, attended trainings and acquired a deeper insight into the hospitality atmosphere. And my basic responsibility were F&B service- opening and closing buffet, serving to guest some beverages, welcoming guests, check in – check out; opening and closing accounts, analysing the behavior of a guest, listening to guests’ suggestions and complaints, solving problems, and others general hotel work.

  • Butler services

    Mandarin Oriental Hotel Group - Bodrum, Turkey

    Rooms division
    May 2016 - November 2017 · 1 year and 7 months

    I started here full time, attended trainings and acquired a deeper insight into the hospitality sphere. I was doing here personal assistant of the guest.To deal with all requests of the guests; packing & unpacking, it is can be boat tours, restaurant reservation, spa reservations, transfer, pack & unpack, and other all requests.

  • Guest Relations

    Mivara luxury resort & spa - Bodrum, Turkey

    Front Office concierge
    May 2015 - May 2016 · 1 year and 1 month

    I worked at Mivara Luxury Resort & Spa as a Guest Relations agent. I started here full time, attended trainings and acquired a deeper insight into the hospitality sphere. After opening my daily tasks consist of amenity ordering, room control, accommodation of guests, check in, rooming, courtesy calling and interacting with the guests face to face, problem solving, concierge services etc.

  • Reception

    Manesol Suites Golden Horn - Istanbul, Turkey

    Front Office reception
    October 2014 - May 2015 · 8 months

    There my basic responsibilities were to serve the clients, open and close accounts, analyze the behavior of a customer, to listen to customers’ suggestions and complaints, to solve problems, and others general hotel work.

Education

  • Istanbul university - Istanbul, Turkey

    February 2013 - November 2017

    Public Relation

Languages

  • Turkish
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Computer: Windows applications, MC offices program
  • electra software program
  • Goconcierge
  • Hotsos
  • MOD hotels program
  • opera software program
Connections
Mireia Puignou
Guest Relations Manager at Finn Lough
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Ana Rute Lino
Guest Relations Manager at City Relay
View 24 connections
Following
The Dixon Autograph Collection
London, United Kingdom
Other members
Rares Ciuverca
Málaga, Spain
GIANCARLO PASTORE
Piedmont, Italy
Rajmilan Poudel
Kathmandu, Nepal
Bibek Poudel
Pokhara, Nepal
Kinga Simon
Brașov, Romania
View 92505 members