Kadi BOUKHALOUA

Kadi BOUKHALOUA

Assistant GM at AddLove
Lives in Chengdu, China

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About me

I always add value through my management expertise and my leadership experience, with my passion for hospitality and my MBA, to Hospitality Companies in China, and maximize Chinese Hospitality performance as well as Chinese Owners’ Return on Investment, profitability.

Experience

17 years and 4 months

  • Assistant GM

    AddLove - Chengdu, China

    Administration & General
    December 2018 - Now · 1 year and 2 months

    Leading the Operations of this 264 shops Company: • Improving standards through implementation and development (audit of outlets and adjustments, and improvements of standards in details, 29 SOPs and 4 management tools) • Increasing profit (+15% within 2 months in flagship shop) by higher revenue + better cost control • Developing the evaluation project (identified the need, provided 2019 development program and assisting HR in implementing it)

  • Director Operations and acting Director Business Development

    Madeleine - Shanghai, China

    Administration & General
    February 2018 - December 2018 · 11 months

    Drove the Team of this upper brand while executing following tasks: • Managed relationships and compliance with all Stakeholders (Owners, Government, Suppliers, Buyers, …) • Developed Business including prospecting and budgeting (with focus on short term ROI), and maximizing Revenue while keeping cost under control (vs.Owners’ target: Revenue +3.9%, first month Profitable since creation), and R&D of Products & Services offers • Supported Marketing and Finance functions • Oversaw Operations including supply chain, improvement of SOPs, Sales • Supervised all HR fields (recruitment, evaluation, training, growth, compliance, etc.)

  • Director of Operation and acting Director Business Development

    Paxton Vacances Hotel Management Group - Chengdu, China

    Administration & General
    January 2016 - January 2018 · 2 years and 1 month

    Drove operations and Business Development to maximize profitability as well as People growth through: • Developed the Company internationally (1 additional European partner, 1 International event, 1 property in Thailand, 1 international exchange program) • Created F&B concepts and outlets (latest project of 5 units, 430 seats, encompassing Asian and Western concepts, at China-Europe Center) • Streamlined all departments with individual necessary SMART objectives and action plans • Strengthened Revenue and Profits through enhanced reporting and developed marketing • Pre-opened Paxton M Hotel, as Hotel Manager: led the pre-opening Team of the 143 keys upper upscale property while executing following tasks: o Managing relationships with property Stakeholders o Developing opening budget with focus on detailed Revenue strategies while keeping cost under control (vs.Owners’ previously drafted Budget: Profit +8%) o Supporting the design and creation of model room and all functions o Overseeing operations including purchasing of supplies and equipment o Developing staff plan o Creating the F&B offerings • Formalized and implemented the Loyalty program (ahead all International Companies’ strategy)

  • Cluster Revenue Manager

    Hilton Worldwide - Shanghai, China

    Revenue Management
    April 2013 - December 2015 · 2 years and 9 months

    Maximized revenue and profits for multiple hotels through the strategic coordination of revenue management processes and procedures: 1. Opened one property, reached Revenue Generation Index fair share of 100% 6 months ahead of time while scheduled for 1 year and maintaining above fair share (North China) 2. Led a second property (boarded 11 months after their opening amidst RGI 84%) to reach fair share within 7 months (North China) 3. Maintained a third property at RGI 190 % (boarded 3 years after their opening) as leader (Beijing) 4. Fourth property: Cash impact of $ 150 k within 1st month after boarding and taking the Revenue Lead (Central China) 5. Turned around losing property in four months, recovering $150kin market share (Australia) 6. Added strategic value leading the property to increase RGI by 18%, through Total revenue management • Implementing a volume strategy in one of above markets increasing RGI by 65% in 4 months • Ensuring that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting • Ensuring professional and efficient utilization of all systems, in line with company best practices and standard operating procedures • Ensuring effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks • Ensuring that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls • Integrating with other functions to ensure we exceed our customer’s, owner’s and shareholder expectations • Tracking, forecasting, budgeting and supervising financial health and progress across all market segments, daily, monitoring results versus forecast for plan achievement • Recruiting, managing, training and leading the Team through day-to-day operations, as well as strategically guide all departments to achieve Team and organizational goals

  • Revenue Manager

    Hilton - Guangzhou, China

    Revenue Management
    May 2012 - March 2013 · 11 months

    Added strategic value leading the property to increase RGI by 18%, through Total revenue management: • Ensuring effective information gathering (through relevant systems, like PMS, RMS, etc), analysis and presentation is conducted, yield information, financial data and all other relevant information, in order to identify and make well-informed decisions about potential new business, markets and trends, and to minimize risk • Tracking, forecasting, budgeting and supervising financial health and progress across all market segments, on a daily basis, monitoring results versus forecast for plan achievement • Recruiting, managing, training and leading the Team through day-to-day operations, as well as strategically guide all departments to achieve Team and organizational goals

  • Revenue Manager

    Wyndham - Shanghai, China

    Revenue Management
    November 2010 - April 2012 · 1 year and 6 months

    Made our hotel #1 in our market, by implementing revenue management, increasing RevPAR by 10%: • Managing the competition strategy (including budgeting, forecasting) • Conducting regular meetings to improve distribution channels and marketing policies • Over-viewing directly the wholesalers and OTAs sales (sales management)

  • Marketing Consultant

    ACCOR - Le Vaud, Switzerland

    Sales & Marketing
    March 2010 - August 2010 · 7 months

    Built Marketing Strategy Plans, including segmentation and pricing analysis

  • General Manager

    Kim Diêu Sports Centre - Paris, France

    Administration & General
    January 2003 - July 2006 · 3 years and 7 months

    Managed the Sport Centre. Under my supervision, we increased revenues by 29% in 3 years • Strategy: implemented an innovative and unique approach to well-being sports provided • Finance: headed all financial requirements of the Centre: reviewed and validated annual budgets, prepared and submitted applications for governmental subsidiaries, and created business offers for suppliers and potential customers • Marketing: defined expansion strategies (multimedia marketing) to further penetrate the market • Operations: managed all operations (from back office supplies and HR, to front office services) • Human Resources: developed staff career (through outstanding professional training) • Human Resources: mentored our national champion training with China Top 6 professionals • Human Resources: managed relationship issues within staff and between customers • Legal: established new status and revised rules to comply with regulations

  • Assistant Manager Operations

    Mc Donald's - Paris, France

    Catering
    September 1990 - August 1994 · 4 years

    • Managed the production and services across back and front of the house • Controlled consistently the quality chain of the products • Got offered a managerial position

Education

  • MBA

    EHL - Ecole hôtelière de Lausanne - Lausanne, Switzerland

    July 2009 - August 2010

    EHL #1 Hospitality School Worldwide

  • Primary School Teacher Degree

    National Education Department - Paris, France

    September 1996 - September 1999

    Further developed to become Specialized Teacher

  • Bachelor

    Evry - Évry, France

    September 1993 - June 1996

    Bachelor of Sciences-Physics

Languages

5 languages

  • Portuguese

    Native or fluent

  • French

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Professional working

  • Chinese

    Professional working

Personal information

Nationalities

  • French

Skills

3 skills

  • Hospitality
  • Leadership
  • Revenue & Profit Growth
Following
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