Kalu Ikechukwu Samuel

Kalu Ikechukwu Samuel

Front Office Door Ambassadors-Concierge Agent at W Dubai - The Palm
Lives in Dubai, United Arab Emirates

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About me

• Energetic, intelligent, confident, result-oriented, and customer-focused professional
• Self-assured, preferring an open, friendly but direct communication style
• Assertive when necessary, remaining focused on the achievement of hotel mission, vision, goal, and values
• Knowledgeable, with an excellent understanding of consumer need and relevant market place dynamics
• Superb product knowledge, effective communicator via high quality is written verbal and visual presentation.
• Seasoned Hospitality Professional who aims to take his knowledge and skills to the next level by delving into a Junior Management/Leadership role in a new locale


13 years and 7 months

  • Burj Al Arab-Front Office Doorman Attendant-Concierge at Jumeirah Group / Jumeirah Hotels & Resort

    Burj Al Arab - Jumeirah Group - United Arab Emirates

    July 2021 - Now · 1 year and 5 months

  • Front Office Door Ambassadors-Concierge Agent

    W Dubai - The Palm - Dubai, United Arab Emirates

    June 2019 - Now · 3 years and 6 months

  • Front Office Door Attendant-Concierge Agent

    Jumeirah Emirates Towers - Jumeirah Group - Dubai, United Arab Emirates

    April 2018 - June 2019 · 1 year and 3 months

  • Front Office Bell Captain-Concierge Agent

    The Five Palm Jumeirah - Dubai, United Arab Emirates

    January 2017 - March 2018 · 1 year and 3 months

  • Front Office head Doorman-Concierge Agent 294

    The Westin Dubai Mina Seyahi Beach Resort & Marina - Dubai, United Arab Emirates

    August 2013 - February 2017 · 3 years and 7 months

  • Front Office Bell Captain, Guest Service/Transportation

    Fairmont the Palm Dubai - Dubai, United Arab Emirates

    Guest Relations
    August 2012 - August 2013 · 1 year and 1 month

  • Front Office Concierge Agent

    IFA Hotels & Resorts - Dubai, United Arab Emirates

    August 2010 - December 2011 · 1 year and 5 months

  • Front Office Concierge

    Fairmont Dubai - Dubai, United Arab Emirates

    October 2008 - August 2010 · 1 year and 11 months


  • Diploma in Hotel Management

    International College, United Kingdom - Manchester, United Kingdom

    April 2010 - April 2011

    Hotel Operation Management

  • Certificate of competence by ministry of labor & Productivity

    Government Technical College (GTC)Enugu state - Enugu, Nigeria

    January 1993 - December 1999

  • Primary school leaving Certificate

    Moore-House street primary school, Ogui Enugu, Nigeria (1988-1993 - Enugu, Nigeria

    January 1988 - December 1993


1 language

  • English

    Native or fluent

Personal information


  • Nigerien

Date of birth

August 18th 1980

Competitions & Awards

2 competitions

  • Ikechukwu Samuel kalu

    Rockstar of the month January - The Palm Jumeirah, Dubai, United Arab Emirates

  • Ikechukwu Samuel kalu

    Rockstar of the month of November - The Palm Jumeirah, Dubai, United Arab Emirates



16 skills

  • ability to complete a task on timely manner.
  • • Ability to motivate others and self-initiative
  • Ability to work under pressure
  • Able to speak, read and write English
  • able to work alone and within a team
  • • Competent and optimistic • Willing to learn and
  • Cultural awareness
  • • Excellent Communication Skills.
  • Excellent team player
  • • Flexible and ability to work around the clock
  • • Flexible towards my work environment
  • • Good level of English essential.
  • Personable with great attention to details
  • Pro-active and reliable
  • Strong communication skill ( Verbal ,Listening,
  • Superior customer service and problem solving skil

Additional Information

2 informations shared

  • Trip Advisor Certificate

    Trip Advisor Certificate

  • I am a versatile dynamic, professional, especially within front of the house functions.

    Dealing and working with different people from different part of the world has greatly helped me in where I see my person today, and applying all I have learned both from Westin and other hotels I have worked for the past years have truly prepared me for this position which is sure I will do well. Education was very important for me for sure because it helps me to be able to communicate with people properly and show respect to all when dealing with them. Experience is the main key to success and all the experience I have gained is what I intend to apply to this new role that I am seeking. Passion is another thing that keeps me going that's why I apply it in all I do because without passion, you can never love what you are doing.

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