Kanchan Utkarsh Phanse

order taking at The Leela Palaces Hotels and Resorts
Lives in Dubai, United Arab Emirates
over 6 months ago

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  • order taking

    The Leela Palaces Hotels and Resorts - Mumbai, India

    F&B other
    January 2007 - Now · 12 years and 1 month

     Take the order from the room guest on telephone and pass on to kitchen.  To settle the bill.  Handling Cash& Card settlements.  To take the guest feedback  To attend the complain of the guest , and solve it as soon as possible and make sure it does not happen again.  To look after the take away orders of in-house guest and outsider guest.  To look after the cake orders of outside guest , in-house guest as well as staff.  Take down the restaurant reservation when restaurants are not in operations.  Make the gift hampers of the guest .


  • Hotel Management & Catering Technology

    Arun Muchala Institute of HMC - Mumbai, India

    June 2003 - May 2006

    Completed my graduation in Hotel Management and Catering Technology from Mumbai and working with The Leela Hotel since last 10 years


  • English
    Full professional
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