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About me
Young professional with excellent communication skills and relevant managerial experience in the travel and hospitality sector. Focused on achieving exceptional results in environments that demand continuous innovation and improvement. Always energized by new challenges and recognized as an efficient manager and team player who generates significant hotel revenue. Able to quickly understand the mission, vision and values of an organization, fast at absorbing new ideas and adapting to changing scenarios.
Achievements
Contributed in the achievement of the single largest annual revenue in company history – 11 million Euros
Grew and maintained several accounts reaching yearly sales revenue of more than 250.000 Euros generated from national and international Group and Crew reservations and Meeting and Events for local Institutions and Companies.
Negotiated and closed a Crew Accommodation deal for two consequent years guaranteeing the revenue of 120.000 Euros in first year and prospecting an increase of 2-3% in second year
Experience
8 years
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Director Of Business Development
Hilton Worldwide - Santa Maria, Cape Verde
ManagementJanuary 2017 - March 2019 · 2 years and 3 months•Evaluate accurately hotel market mix and revenue forecasts •Review and analyse, in a proactive manner, rate and inventory management and strategy effectiveness •Lead effective efforts to coordinate strategies for group sales and to optimise conversion •Provide guidance for local marketing initiatives •Communicate Revenue Management Standards and best practices •Develops short, medium and long-term strategies for hotels through the Commercial Focus matrix and provide consultative support to other commercial support functions •Make recommendations to take full advantage of revenue opportunities •Train team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking •Coach and develop the hotel-based Business Development Team, through objectives setting, personal development and succession plans •Prepare, analyse and write reports to outline business progress and opportunities •Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies •Evaluate market demand by utilising available reports --- both internal and external, including market share, market conditions, competitive pricing •Generate periodic updates on transient booking patterns •Maintain effective working relationships with all key suppliers •Recruiting, manage, train and develop the Business Development team
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Director of Sales Meliã Tortuga & Meliã Dunas
Meliá Hotels International - Santa Maria, Cape Verde
SalesOctober 2014 - January 2017 · 2 years and 4 monthsResponsible for the Sales operations of two hotels for Melia Hotels International in Cape Verde, including recruiting and training the Reservations Department for the Melia Dunas, the new 5 star resort with 1143 rooms featuring exclusive Melia signature “The Level” rooms and Villas. Reports to the General Manager of the Melia hotels in Cape Verde. Conducted the Melia Dunas pre-opening website and brochure content preparation and further verification to assure that the information of the newly launched product is as accurate as required. Participated in the rate calibration with the Area Revenue Management team and PMS database configuration with the corporate IT department. Works closely with the Non-resident Director of Sales and Marketing to prospect, pitch and close new business; to prepare Yearly Budgets and Sales analysis for the Melia Hotels International and the Owning company; monitor closely the Sales trends and forecasts, evaluating the needs and demands for offers or promotions. Hol
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Sales Manager Melia Tortuga
Meliá Hotels International - Santa Maria, Cape Verde
SalesApril 2011 - October 2014 · 3 years and 7 monthsStarted as Sales Manager responsible for promotion and sales positioning of newly-open 286-rooms beach resort, promoted to Director of Sales in July 2013. Charged with increasing sales and expanding local customer base, reports directly to the General Manager. Conducted initial pre-opening market analysis and made recommendations to the Global Sales team to set the contracting directions Works closely with the Non-resident Director of Sales to prospect, pitch and close new business; Manages relationships with major Accounts, local Institutions and Companies and holds a proven-track of successful outcome of rooms, meetings and events sales within these accounts Develops and maintains efficient and effective daily reporting system for tracking prospects, forecasts and trends. Delivers ongoing market analysis and assessment of competitors and uses market knowledge to influence decisions regarding pricing and sales strategy. Prepares sales figures and forecasts for financial projections and
Education
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Hotel Operations Management
Escola de Turismo de Estoril/Cabo VErde - Cape Verde
September 2014 - January 2015Non-degree specialization course
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Management of Touristic Destinations
Turistika Tourism Hotels School - Portorož, Slovenia
October 2008 - October 2015incomplete
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BA International Relations
University of Ljubljana - Ljubljana, Slovenia
October 2000 - September 2007Graduated in International Relations, Diplomatic and Consular Relations
Languages
7 languages
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Slovenian
Native or fluent
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Portuguese
Full professional
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Spanish
Full professional
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English
Full professional
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Italian
Professional working
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French
Limited working
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Croatian
Notions
Personal information
Nationalities
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Slovenian
Work Permits
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European Union
Driving License
Yes
Skills
5 skills
- Budgeting & Forecasting
- Expedia Extranet
- Multilingual
- Multitasking
- Opera PMS
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