Karim Elghazawy

Karim Elghazawy

Duty Manager and Night Manager at InterContinental Hotels Group (IHG®)
Lives in Dubai, United Arab Emirates

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About me

Team Work and well Organized.
Work under pressure and organization Standards.
Working in any condition with shift rotation.
Ability for guest satisfaction and handling complains


8 years

  • Duty Manager and Night Manager

    InterContinental Hotels Group (IHG®) - Dubai, United Arab Emirates

    August 2017 - Now · 2 years and 7 months

  • Front Desk Supervisor

    Grand Hyatt Dubai - Dubai, United Arab Emirates

    Front Office reception
    June 2013 - August 2017 · 4 years and 3 months

    Leading and managing the operation along with my team members in order to make sure that all tasks are runs smoothly and on time as well as to solve guest complains depends on the brand standard to achieve guest satisfaction and happiness.

  • GSA

    Hilton waterfalls Egypt - Sharm El-Sheikh, Egypt

    Front Office reception
    December 2009 - February 2011 · 1 year and 3 months


  • Bachelors

    Suez Canal University - Faculty of Tourism and Hotels - Ismailia, Egypt

    September 2005 - July 2009

    Tourism and Hotels Managment


3 languages

  • Arabic

    Native or fluent

  • English

    Full professional

  • Russian

    Limited working

Personal information


  • Egyptian

Date of birth

February 20th 1989


13 skills

  • Ability to lead
  • Able to multitask
  • Coaching
  • -Computer skills
  • Guest relationship
  • Handle complain guest
  • Managing a team
  • Night Manager
  • Opera PMS
  • Sales and Marketing
  • Strong customer service
  • Strong leadership
  • Well trained
Paolo De Luca
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