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To acquire a quality know-how and experience that will be combined with my experience, relating to hotel management. To study and understand the challenges of Revenue Management Hotelier: strategic, political, commercial, by sharing all the services that revolve around Yield Management (Individual Reservation and Groups, Marketing, IT, Distribution partners, Directions, Sales and operational services ... )
17 years and 5 months
Europe Contracting and Sales Manager
Travel Destination Online - Manama, BahrainSales & MarketingApril 2017 - January 2019 · 1 year and 10 months
• Rates negotiation with hotels and suppliers. • Competition Analysis • Sales Manager in charge of Algerian market
Planet Click - Geneva, SwitzerlandOtherOctober 2011 - December 2017 · 6 years and 3 months
Worldwide wholesaller, VIP services
Planet Click - Geneva, SwitzerlandManagementJune 2011 - December 2017 · 6 years and 7 months
Handle all the reservation bookings and operation issues. • Tour Document processing (Invoice, Receipt, Vouchers, Program) • Operations for follow-up from the beginning until the end for all tour programs. • Inspect hotels and prepare reports on each hotel for data basis. • Effective communication skills and Problem solving. • Ability to assess client needs. • Flexibility and the ability to work under pressure. Develop both new and existing market, mainly Middle East market
Operation Manager - Director Sales & Marketing
World Avenues - Geneva, SwitzerlandSales & MarketingJune 2005 - June 2011 · 6 years and 1 month
• Supervised operation • Developped B to B online hotel reservation system • Organisation, coordination of personal VIPS stays. • In Charge of Business Development (sales strategy ....) • Achieving a turnover of 12 million Euro and with an evolution by 35% in 3 years • Participation to many fairs as buyer and exhibitor • Concierge service
Group Reservation Manager
Mövenpick Hotel & Casino Geneva - Geneva, SwitzerlandReservationsAugust 2002 - January 2005 · 2 years and 6 months
• Greet customers. Check in an out, managing client’s needs. • Managed front office, control and audit all cashers • In charge of groups and congress reservations (Motorshow, Telecom...) • Set up of yield management in order optimizes the room revenue.
Receptionist - Concierge
Hotel La Villa Maillot Paris - Paris, FranceFront Office receptionNovember 2000 - December 2001 · 1 year and 2 months
• In charge of front office and reservation • Organised events for groups in Paris • Gived all keys to clients to discover Paris (sightseeing, restaurant...
LYCée Hôtelier Friant Poligny - Poligny, FranceSeptember 1993 - June 1995
Native or fluent
Date of birth
February 10th 1975