Karin Likkasittiphan

Karin Likkasittiphan

Management Intern at One&Only Royal Mirage, Dubai
Lives in Dubai, United Arab Emirates
over 6 months ago

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About me

A highly motivated and accredited graduate from Swiss Hotel Management School looking for a Food and Beverage management position. Skills obtained in F&B Management Training are committed to develop teams to achieve at the highest levels.

Experience

3 years and 11 months

  • Management Intern

    One&Only Royal Mirage, Dubai - Dubai, United Arab Emirates

    F&B service
    September 2017 - March 2018 · 7 months

    ***Roles & Responsibilities*** - In charge of Pool&Beach service at Eau-Zone. - Maintaining service standard in Eau-Zone restaurant (À la carte & Set menu). - Maintaining service standard in Rotisserie restaurant (Buffet). - Managing Banquets & Events in the hotel. - Being regularly practiced in service, stewarding, food knowledge, drinks making, Micros and being up-to-date.

  • Accredited in the Hospitality Industry

    Swiss Hotel Management School - Caux, Switzerland / University of Derby - Buxton, United Kingdom

    Management
    September 2015 - January 2018 · 2 years and 5 months

  • Food and Beverage Service Attendant/ Room Service Attendant

    Mercure Wellington - Wellington, New Zealand

    F&B service
    November 2014 - February 2015 · 4 months

    Key Duties ***Food and Beverage Service *** - Greeting customers, escorting guests to the seats, presenting menus and explaining the day’s specials. - Taking orders to the kitchen staffs and relaying special preferences of customers. - Providing guests with outstanding service with appropriate manners. - Taking away used plates and utensils and completing with the payment (MICROS). - Participating on committees to assist with event details, and other special requirements. ***Room Service*** - Delivering food items to guests in their rooms. - Providing highest quality service to the guests in timely and politely manners. - Cleaning and sanitizing guest rooms at the end of the meals and returning dining items to the kitchen area. - Being memorable in all menu items, prices and other services provided by the employer in relation to Room Service. - Exercising appropriate telephone manners with guests.

  • Housekeeping Attendant

    Mercure Wellington - Wellington, New Zealand

    Housekeeping
    August 2014 - November 2014 · 4 months

    Key Duties - Making beds and cleaning the guest rooms as well as bathrooms regularly besides providing laundry services. - Replenishing room supplies, such as drinking glasses, writing supplies, hotel brochures, bed and bathroom items. - Reporting maintenance issues to Housekeeping supervisor/manager immediately. - Stocking and maintaining Housekeeping carts and storage rooms. - Cleaning guest rooms, locker rooms, restrooms, lounges, corridors, hallways, stairways, elevators and other work spaces of the organisation as well as vacuuming, dusting, polishing furnitures and equipments, and etc.

  • Food and Beverage Service Trainee

    Swissôtel - Nai Lert Park - Bangkok, Thailand

    F&B service
    November 2013 - January 2014 · 3 months

    Key Duties - Greeting customers, escorting guests to the seats, presenting menus and explaining the day’s specials. - Taking orders to the kitchen staffs and relaying special preferences of customers. - Providing guests with outstanding service with appropriate manners. - Taking away used plates and utensils and completing with the payment (MICROS). - Participating on committees to assist with event details, and other special requirements.

  • Kitchen Trainee

    Swissôtel - Nai Lert Park - Bangkok, Thailand

    F&B kitchen
    September 2013 - November 2013 · 3 months

    Key Duties - Mixing and baking ingredients to produce pastries, breads and other baked goods. - Assisting and helping in the preparation and production of products by hotel specifications. - Filling and maintaining presentation stock. - Helping in the bakery or customer service when required. - Cleaning, maintaining and making simple repairs to machinery and equipments used in bakery.

  • Front Office/ Concierge/ Business Center Trainee

    Swissôtel - Nai Lert Park - Bangkok, Thailand

    Rooms division
    July 2013 - September 2013 · 3 months

    Key Duties ***Front Office*** - Courteously greeting and welcoming guests in person and on phone; answer and direct inquiries to designated departments. - Checking members, guests and visitors in/out of the facilities. - Completing all necessary forms and calculating bills for services rendered as well as collecting and processing customer payments (Opera). - Validating parking tickets. - Managing front office reception area by cleaning and organizing desk and visitor lobby. ***Concierge*** - Developing strong knowledge of the hotel's facilities, services, surrounding areas, all recreational, hospitality and business related information. - Answering telephone in friendly and professional manner, handling telephone messages accurately, completely, and promptly. - Making guest reservations for dining, spa services and travel with air or other forms of transportations when requested. - Greatly technically proficient with computer skills and complete awareness of hospitality trends. - Assisting other departments in order to provide excellent customer services. ***Business Center*** - Welcoming all guests with smile and maintaining a professional approach at all times in business center. - Providing various paper correspondence and services related to business requirements and handling mails and messages properly on confidential basis. - Ensuring that all accounting transactions and cash handling procedures were in compliance. - Having knowledge of hotel rates, packages and discounts. - Being updated for daily hotel operations, checking daily event sheets , bulletin boards and being up to date with all changes, new procedures and events.

  • PR & Marketing Assistant

    International Hotel & Tourism Industry Management School - Bangkok, Thailand

    Sales & Marketing
    May 2013 - July 2013 · 3 months

    Key Duties - Maintaining and updating information on the organization’s website. - Writing online contents and communicating with clients. - Liaising with and answering enquiries from medias and individuals. - Planning the PR aspects of potential crisis situations. - Helping to drive online traffic with web-related campaigns.

Education

Languages

4 languages

  • English

    Native or fluent

  • Thai

    Native or fluent

  • French

    Limited working

  • Chinese

    Notions

Additional Information

1 information shared

  • "Is Songkran Festival Deteriorating Thai Tradition?"

    "Is Songkran Festival Deteriorating Thai Tradition?"

Connections
Raja P ( CRDE MIH )
ROOMS DIVISION MANAGER at ACCORD HOTELS & RESORTS
Sharon Schepis
Student from Northwood University - Business Administration and Hospitality Management
Kasun Harsha De
F&B Waiter at Metropoliton Hotel Dubai
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