Karl-Heinz Keller

Karl-Heinz Keller

Administrative assistant at Seniorama
Lives in Leuven, Belgium
over 6 months ago

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I am a very polyvalent employee how got a lot of experience in the customer service, sales, bookkeeping, logistics, administration and after sales.

Experience

  • Administrative assistant

    Seniorama - Leuven, Belgium

    Administration & General
    February 2015 - Now

    (Volunteer) Tasks: • Data input and databank managing • Hard – and software troubleshooting, solving hard- and software issues • General administration

  • Commercial & adminstrative assistrant

    Performance Marketing - Leuven, Belgium

    Sales & Marketing
    October 2012 - November 2014

    (Freelance telemarketing) Tasks: • Commercial inside and customer service • General administration

  • Administrative & commercial assistant

    TNT - Zaventem, Belgium

    Back Office
    November 2011 - March 2012

    (Interim contract) Tasks: • Commercial inside, sales and customer service • General - and order administration

  • Customer care reception agent

    Hewlett-Packard - Leixlip, Ireland

    Customer Service
    June 2010 - September 2010

    (Fixed-term contract) Tasks: • Commercial inside sales and customer service • Hard – and software troubleshooting, solving hard- and software issues • General - and order Administration

  • Account assistant/comm. & Adm. assistant

    Aarschot Dakwerkbedriijf - Aarschot, Belgium

    Finance/Accounting
    December 2009 - January 2010

    (Fixed-term contract) Taks: • Suppliers –and customer accounts, V.A.T. returns, cash collecting and invoicing • Warehouse -, stock management, sales, purchase , after sales and customer service • General -, staff -and order administration, dispatching, lead and monitoring technicians (10 – numerous technicians)

  • Account assistant

    Bulthaup - Brussels, Belgium

    Finance/Accounting
    March 2009 - August 2009

    (Reorganization) Tasks: • Suppliers –and customer accounts, V.A.T. returns, cash collecting and invoicing • General - and staff administration

  • Logistic planner

    Isobois - Heist-op-den-Berg, Belgium

    Logistics
    May 2008 - June 2008

    (Interim contract) Tasks: • Warehouse -, stock management, purchase, after sales and customer service • Dispatching, logistics, lead and monitoring technicians (10 – numerous technicians) • General - and order administration

  • Administrative assistant

    Hamburg-Mannheimer - Anderlecht, Belgium

    Administration & General
    March 2007 - August 2007

    (Fixed-term contract) Tasks: • Archive management • General Administration

  • Account assistant/Comm. & adm. assistant

    Dematt nv - Brussels, Belgium

    Finance/Accounting
    March 2006 - February 2007

    • Commercial sales operations, sales, after sales, purchasing and customer service • Suppliers – and customer accounts, V.A.T. returns, cash collecting and invoicing • Warehouse – and stock management • General-, order – en staff administration, dispatching, lead and monitoring technicians (10 – numerous technicians)

  • Comm. & Adm. -/account assistant

    Herlistka bvba - Boortmeerbeek, Belgium

    Finance/Accounting
    March 2004 - February 2006

    (Fixed-term contract) Tasks: • Commercial sales operations, sales, after sales, purchasing and customer service • Suppliers – and customer accounts, V.A.T. returns, cash collecting and invoicing • Warehouse – and stock management • General-, order – and staff administration, dispatching, lead and monitoring technicians (10 – numerous technicians)

  • Account assistant

    Chritian Blind mission - Brussels, Belgium

    Finance/Accounting
    July 1999 - April 2003

    (Fixed-term contract) Tasks: • Suppliers – and customer accounts, V.A.T. returns, cash collecting and invoicing • General - and staff administration

  • Warehouse-/administrative assistant

    Dava - Holsbeek, Belgium

    Logistics
    January 1997 - December 1998

    (Reorganization) Tasks: • Warehouse - and stock management, dispatching, logistics • General - and order administration

  • Administrative assistant

    Province Flemish Branbant - Leuven, Belgium

    Administration & General
    May 1994 - December 1996

    (Internship-and contractual contract) Tasks: • General administration and secretarial tasks • Archive management

  • Waiter

    Horeca - Leuven, Belgium

    Events
    July 1992 - April 1995

Education

  • Certifcation

    V.D.A.B. - Haasrode, Belgium

    July 2003 - February 2004

    Account assistant

  • Certifcaion

    Cevora - Leuven, Belgium

    January 1999 - June 1999

    Commercial & administative assistant

  • Certification

    Handel- and taleninstituut - Aarschot, Belgium

    September 1992 - May 1997

    French and Informatica

  • Bachelor

    S.I.T.O. - Mechelen, Belgium

    September 1988 - June 1991

  • A2

    P.I.T.O. - Mechelen, Belgium

    September 1986 - June 1988

Languages

  • Dutch
    Native or fluent
    100%
  • French
    Full professional
    80%
  • English
    Full professional
    80%

Skills

  • Accounting
  • after sales
  • Customer servie
  • Data administration
  • dispatching
  • Excellent customer care
  • Excellent customer focus
  • Finance and accounting
  • Financial accounting
  • IT knowledge
  • IT skills
  • IT support
  • Office administration
  • Sales
  • Staff administration
  • Stock Management
  • Stores and logistics
  • - Strong planning skills
  • Telephone sales skills
  • Warehouse management
Following
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Issy-les-Moulineaux, France
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