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Food & Beverage Server
Taboo Resort - EuropeOtherJune 2013 - October 2013
Job Summary: Executes exemplary service for all resort guests by following the established standards for service levels and professional presentation. Essential Duties: • To interact professionally with all resort guests and co-workers. • Maintain high standards of appearance and personal hygiene as set out by the Resort’s Handbook and Code of Conduct. • To complete all work as directed by members of the Food & Beverage management team, and other duties as assigned. • To work calmly and efficiently while promoting positive relations with related departments. • To work in both a safe manner and in a safe environment, as set out by company policy and Workplace Health & Safety statutory requirements. • To positively promote departmental and resort special events and activities. • To carry out any and all duties within the general scope and purpose of the job so designated by the Director of Food & Beverage and Resort policy. To follow all departmental and resort policies as they relate to you. • To ask for a
House of Wings - EuropeOtherMay 2010 - August 2012
Resolved customer complaints by listening to their concerns and doing everything to rectify the situation Built relationships with regular customers by learning and remembering their preferences. Took food and beverage orders from patrons, answered questions regarding prices, substitutions, quality or quantity of menu items, and availability of menu items Ability to handle large amounts of cash floats and process debit and credit transactions
Bachelor of Business Administration- Hospitality Operations Management
Niagara College Canada - Hospitality and Tourism Management - Niagara-on-the-Lake, CanadaSeptember 2011 - April 2015
Abbey Park High School - Oakville, CanadaSeptember 2006 - June 2010
EnglishNative or fluent100%