KATELYN SHAW

Hostess/bartender at Peninsula Ridge Estate Winery
Lives in Grimsby, Canada
over 6 months ago

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My name is Katelyn Shaw and I am currently a student at Niagara College studying hospitality. I have a passion for sustainable travel and learning new skills in the hospitality industry. I am an outgoing friendly person who loves to meet and interact with different people everyday!

Experience

  • Hostess/bartender

    Peninsula Ridge Estate Winery - Grimsby, Canada

    F&B service
    August 2018 - Now · 6 months

    My main duties and responsibilities as a hostess/ bartender include: - Responsible for delivering correct food and drinks to guest - Pouring wine and making cocktails - Restocking bar, and maintaining a clean work area - Ensuring all dietary and special needs were communicated to the kitchen and met for the guest - Assisted in ensuring a safe a clean work environment - Responsible for ensuring a positive and memorable guest experience

  • Room Attendant

    Fairmont - Banff, Canada

    Housekeeping
    May 2017 - June 2018 · 1 year and 2 months

    As a Room Attendant my main responsibilities included: - Effectively manage time in order to complete quota of rooms - Responsible for ensuring Fairmont standard of cleanliness - Maintain professional and friendly attitude while in contact with guests - Strived to personalize guest experience

  • Crew Member

    Harvey's Swiss Chalet - Grimsby, Canada

    F&B service
    June 2015 - December 2016 · 1 year and 7 months

    - Responsible for providing an engaging customer experience - Responsible for taking orders and ensuring quality of food and accurate cash transactions - Frequent communication with kitchen to ensure order accuracy - Responsible for ensuring correct till balance at end of shift - Responsible for upselling products

Education

Languages

  • English
    Native or fluent
    100%

Skills

  • Customer service skill
  • Friendly
  • Persistent and dependable
  • - Strong attention to detail

Other

  • Highlights

    - Smart serve certified
    - Participated in a 3 month student exchange to Switzerland
    - Recently traveled through Indonesia for 1 month
    - Graduated as an Ontario Scholar
    - Very organized and punctual
    - Completed first year of Hotel and Food Administration at University of Guelph

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