Kathleen Ignacio

Kathleen Ignacio

Hostess at Jamie's Italian
Lives in Dubai, United Arab Emirates
over 6 months ago

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I have been a customer service provider as front of the house for 6 years in Hospitality Industry. I am a self-driven individual, fast-learner and can work with less supervision. I am very organized with my work and I focus on each and every detail of every information. I have passion for F&B Services especially in providing customers the best experience while dining or even just looking around. I am highly skilled in terms of product knowledge to be able to provide quality services.

Experience

  • Hostess

    Jamie's Italian - Dubai, United Arab Emirates

    F&B service
    December 2013 - Now · 4 years and 12 months

    Responsible for guests’ booking preferences, pre-assigning tables and ensuring their requests are met as well as keeping available tables for walk-in guests. Handling food service when necessary. Preparing weekly duty rota for the section. Handling and booking Cookery Class with the assistance of the Head Chef.

  • Front Office Agent

    Alpa City Suites - Cebu City, Philippines

    Front Office reception
    July 2011 - August 2013 · 2 years and 2 months

    Responsible for guests’ check-in and check-out, cashiering, room reservations, night audit, handling online bookings (rate change and availability), daily checking and maintenance of website status.

Education

  • Saint Vincent's College - Dipolog City, Philippines

    June 2008 - March 2011

Languages

  • English
    Professional working
    60%
  • Filipino
    Professional working
    60%

Skills

  • Adaptable,flexible
  • Confidence with people
  • Enjoy working with people
  • Food service
  • Good communication
  • Great team player
  • Highly organized
  • Strong customer service
Connections
Krisantus Sutrisno
Student from Sekolah Tinggi Pariwisata Trisakti
Ekliedes San
Guest Service Agent at The Westin
Following
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Dubai, United Arab Emirates
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Dubai, United Arab Emirates
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