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I have been a customer service provider as front of the house for 6 years in Hospitality Industry. I am a self-driven individual, fast-learner and can work with less supervision. I am very organized with my work and I focus on each and every detail of every information. I have passion for F&B Services especially in providing customers the best experience while dining or even just looking around. I am highly skilled in terms of product knowledge to be able to provide quality services.
Jamie's Italian - Dubai, United Arab EmiratesF&B serviceDecember 2013 - Now · 4 years and 12 months
Responsible for guests’ booking preferences, pre-assigning tables and ensuring their requests are met as well as keeping available tables for walk-in guests. Handling food service when necessary. Preparing weekly duty rota for the section. Handling and booking Cookery Class with the assistance of the Head Chef.
Front Office Agent
Alpa City Suites - Cebu City, PhilippinesFront Office receptionJuly 2011 - August 2013 · 2 years and 2 months
Responsible for guests’ check-in and check-out, cashiering, room reservations, night audit, handling online bookings (rate change and availability), daily checking and maintenance of website status.
Saint Vincent's College - Dipolog City, PhilippinesJune 2008 - March 2011
- Confidence with people
- Enjoy working with people
- Food service
- Good communication
- Great team player
- Highly organized
- Strong customer service