Katiana Besnard

Katiana Besnard

P.A to General Manager at Hôtel Barrière Le Fouquet's Paris
Lives in Paris, France

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About me

Master in Tourism Management, Luxe and Hospitality specialization field.
Dynamic, highly trainable and fast learner with good communication skills.
Natural ability to work effectively in a multicultural environment.
Lived in Japan (2 years) and in Laos (2 year and a half).

Experience

6 years and 6 months

  • P.A to General Manager

    Hôtel Barrière Le Fouquet's Paris - Paris, France

    Administration & General
    November 2017 - Now · 1 year and 11 months

  • French-speaking Market Sales Manager

    Laos Mood Travel - Vientiane Prefecture, Laos

    Sales & Marketing
    September 2015 - April 2017 · 1 year and 8 months

    Tour and brochure production (Leisure and MICE) - Sales follow-ups and monthly report writing - Implementation of sales process - Invoices and accounting follow-ups - Market Research (Tourism, Airlines, hotels, activities…) - Sales negotiations with suppliers - Onsite inspections of hotels and activities - Onsite event and operation management for VIP clients and MICE - Sales call in Paris or in Laos to meet potential or actual clients, travel agencies and suppliers - “Fam Trips” organization and management onsite

  • Groups & events coordinator (Internship)

    Hotel Prince de Galles - Paris, France

    Sales & Marketing
    January 2015 - July 2015 · 7 months

    - Banquets and groups reservations and follow up - Files management(e.g, Contract, Rooming list, BEO) - Brochure updates and surveys - “Green council” member - Sales negotiations (B2B and B2C) - Event coordinator for press junkets, conference, products launching, weddings… - On site visit and client relationship management - Interim group and event manager for one month

  • Marketing & Production Assistant (Internship)

    Laos Mood Travel - Vientiane, Laos

    Sales & Marketing
    March 2014 - September 2014 · 8 months

    Implementation of a database listing all of Laos Mood’s tours production - Tour production on specific markets (French and English, Leisure and MICE) - Marketing and communication (Newsletters, flyers, Webinar…) - Implementation of factsheets in French and English for hotels, restaurants, activities… - Translations - Event coordinator for MICE groups

  • Executive Lounge Attendant

    Hilton Tokyo Hotel - Shinjuku, Japan

    F&B service
    October 2011 - May 2013 · 1 year and 8 months

    - Guests relation management - Implementation of a VIP guests database - Implementation of process for newcomer -Inventory and F&B stocks order -Management of a team (4 to 10 people) -Front desk and Hilton brand standard training completed

Education

  • Master in Tourism Management

    September 2013 - June 2015

Languages

6 languages

  • French

    Native or fluent

  • English

    Full professional

  • Japanese

    Professional working

  • Spanish

    Notions

  • Lao

    Notions

  • Thai

    Notions

Personal information

Nationalities

  • French

Driving License

Yes

Connections
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RAJU SOOMANEY
FINANCIAL CONTROLLER at HOTEL AMBASSADOR
Krisantus Sutrisno
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