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Deadline-focused and Detail-orientated Guest Service Agent with a broad skill range in Computer, excellent at juggling multiple tasks and working under pressure additionally exceed goals and company expectations.
Guest Service Agent
Sarova Hotels - Nairobi, KenyaFront Office receptionAugust 2016 - August 2018 · 2 years and 1 month
•Demonstrate a high level of customer service at all times. •Perform any additional tasks which are assigned by management.
Sarova Hotels - Nairobi, KenyaITNovember 2015 - July 2016 · 9 months
•Maintained accurate hardware and software inventories. •Set up and configured hardware and software on company equipment.
Diploma in Business Information Technology
Jomo Kenyatta University of Agriculture and Technology - Nairobi, KenyaJanuary 2014 - August 2015
- A team player
- Attention for details
- Excellent time management
- Excellent work ethic
- Focus on goals
- Friendly and positive
- Good communication
- Good team leader
- Handling cash
- Interpersonal Skill
- Problem resolving
- revenue growth