Kenneth Roy De la Cruz

Kenneth Roy De la Cruz

Housekeeping Steward at Costa Crociere
Lives in Malolos, Philippines

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About me

Share and uplift my knowledge in Hotel Management, through that I could explore more and try my
very best to showcase my fundamentals base on my field of study, to grow up as an individual and to become productive on my craft that I’m pursuing, to follow my aims in life with courage, principles and kindness, consequently to become a good leader as an instrument and example by showing them a right phase confidently with a heart.


5 years and 9 months

  • Housekeeping Steward

    Costa Crociere - Genoa, Italy

    June 2014 - September 2017 · 3 years and 4 months

    WORK DESCRIPTIONS: Day Cleaner: • To maintain the cleanliness of the lounges in a tidy and immaculate way • help in gangway to prepare and dismantle of staff • Helper of Cabin Steward • To assist all the concerns of other departments and passengers Night Cleaner: • To deep clean and sanitise properly the lounges. • Balcony Washer • help in gangway to prepare and dismantle of staff • Helper of Cabin Steward • To assist all the concerns of other departments and passengers Pool Attendant: • To maintain the cleanliness of the pool and facilities around during day time • Balcony Washer • Helper of Cabin Steward • To assist all the concern of other departments and passengers SKILLS: Knowledgeable Skills:(Housekeeping Steward) * Different kind of Chemicals * MPPE,MSDS, SPILL KIT, HIT KIT AND EMERGENCY APPARATUS * Different Machines for Cleaning * Diamond Label * Different Storage Area * Proper Cleaning and Different techniques for cleaning * Usage of chemicals and Proper used of machines * Proper Storing,Refilling,Cleaning of Materials,Chemicals and Machines * The harmful effects of the chemicals * Appropriate time for cleaning Materials, Refilling of Chemicals, Special Duty for facilities * Segregation of Garbages * Special Container for Special waste product * Proper Grooming * Safety measures for Passengers and Crew Knowledgeable Skills: (Cabin Steward) * Different types of Cleaning in a Room * Different kind of Services * Proper chemical used * Proper Storing and Proper used of Materials * Cleaning Pantry, Storage Area * CARTS,AMENITIES and LINENS * Machines for Cabin Steward * Different techniques of cleaning * filling up of Record data sheet * Audit of furniture and fixture * Bed bugs * Reporting techniques * Special Duty * Do’s and Don’ts, Pros and Cons as Cabin Steward * Proper Grooming * Special Container for Special waste product * Segregation of Garbages * Proper approached for the passengers * Proper placement of cart * Safety measures for Passengers and Crew * Laundry, Minibar and Breakfast Service Knowledgeable Skills: ( Linen Valet) * Proper sorting, folding, and right quantity of linens * Proper placement of trolleys * Level of linens and proper storing of dirty and fresh linens * Proper Grooming * Proper refilling in a Cart * Proper Sanitation of Trolleys * Special Duties * Proper approach for the guest * Inventory of Linens and stocks such as baby cot and other staff Other Skills: (Experienced in a Ship) * Laundry Man * Room Service Attendant * Reliever Cabin Steward * Reliever Linen Valet

  • Accounting Assistant

    Lotus Garden Hotel - Manila, Philippines

    October 2012 - March 2013 · 6 months

    WORK DESCRIPTIONS: ▪ Depositing ▪ Inventory of hotel ▪ Fixed and Asset of hotel ▪ Releasing of Cheque ▪ Commission ▪ Scanning

  • Accounting Assistant

    Sci-Cha Group of Company - Manila, Philippines

    August 2011 - September 2012 · 1 year and 2 months

    WORK DESCRIPTIONS: • Accounting IN-Charge/All soft copies 1. Functional • Deletion of Transaction (UCFC, RETAIL) • Price Discrepancy • Edit of Transaction (UCFC, RETAIL) • Updating Branch • Deficit Error • So on so forth 2. Procedural • Posting of Transaction • Script • So on so forth 3. Technical Errors in PORTAL/MIS (UCFC, RETAIL) Uploading of MC Valuation So on so forth

  • Concierge

    Manila Grand Opera hotel and Casino - Manila, Philippines

    Front Office concierge
    November 2010 - February 2012 · 1 year and 4 months


  • Bulacan State University - Hospitality and Tourism Management

    June 2007 - April 2011


6 languages

  • English

    Native or fluent

  • Filipino

    Native or fluent

  • Chinese

    Professional working

  • Japanese

    Professional working

  • Spanish

    Professional working

  • Italian

    Professional working

Personal information


  • Philippine

Date of birth

January 15th 1991


9 skills

  • Good in microsoft
  • Hotel housekeeping
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Multilingual
  • Opera System
  • portal system
  • SAP System
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