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If you want to achieve success never say no to any challenge, 90% of success is showing up for the different challenges. A hospitality pupil should posses leadership qualities as well team building qualities and should be a well reliable person at the same time should be self confident in all aspects of the different roles in hospitality. Lastly motivation is the key to success.
JW Marriott Emerald Bay Phu Qouc - Kien Giang, VietnamF&B serviceSeptember 2017 - November 2018 · 1 year and 3 months
My major roles where to make sure guests are well satisfied with the services offered to them from our organization whilst making sure the restaurant was clean before and after guests have their meals. I would mostly serve food and beverages. Most of the time I would speak to the guests taking note what they required and I would explain to my colleagues in various ways making sure they understood what the guest required. For my spare time I was teaching English free of charge to my colleagues, which improved their English skills in order to improve their communication with the guests. I would also help out in banquets during my off days as I would be called to communicate with the guests effectively whilst I explained the guests demand in various ways to colleagues making sure they understood.
Domaine de chateauviex - Geneva, SwitzerlandF&B serviceOctober 2016 - March 2017 · 6 months
During my internship I worked as a waiter in a two michelin restaurant and my roles where to control the pass and fire the meals which the kitchen needed to make within a specific time. I was also responsible for the welcoming of guests and I would also work hand in hand with the head waiter and the chef de rangs in bringing the food to the restaurant and preparing the table and cutlery for the different main courese.
Higher Diploma in Hospitality
IMI International Management Institute Switzerland - Lucerne, SwitzerlandNovember 2018 - Now
Hillcrest College Mutare - Mutare, ZimbabweDecember 2010 - July 2015
My high school where I did travel and tourism as a subject before enrolling at I.M.I
ShonaNative or fluent100%
EnglishNative or fluent100%
Sotho, SouthernProfessional working60%