Kevin Chinyangarara

Kevin Chinyangarara

Receptionist/Concierge at Hôte les arcades
Lives in Geneva, Switzerland

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About me

If you want to achieve success never say no to any challenge, 90% of success is showing up for the different challenges. A hospitality pupil should posses leadership qualities as well team building qualities and should be a well reliable person at the same time should be self confident in all aspects of the different roles in hospitality. Lastly motivation is the key to success.

Experience

6 years and 4 months

  • Receptionist/Concierge

    Hôte les arcades - Geneva, Switzerland

    Reception
    September 2019 - Now · 4 years and 7 months

    I’m working at a two star hotel as a receptionist and a concierge, during this role I check in and check out guests giving them all the necessary information they would require, such as what they’ll be able to do during their time in the city. My main responsibilities are to welcome the guests and provide good service for the customer service whilst maintaining brand standards.

  • Waiter

    JW Marriott Emerald Bay Phu Qouc - Kien Giang, Vietnam

    F&B service
    September 2017 - November 2018 · 1 year and 3 months

    My major roles where to make sure guests are well satisfied with the services offered to them from our organization whilst making sure the restaurant was clean before and after guests have their meals. I would mostly serve food and beverages. Most of the time I would speak to the guests taking note what they required and I would explain to my colleagues in various ways making sure they understood what the guest required. For my spare time I was teaching English free of charge to my colleagues, which improved their English skills in order to improve their communication with the guests. I would also help out in banquets during my off days as I would be called to communicate with the guests effectively whilst I explained the guests demand in various ways to colleagues making sure they understood.

  • Waiter

    Domaine de chateauviex - Geneva, Switzerland

    F&B service
    October 2016 - March 2017 · 6 months

    During my internship I worked as a waiter in a two michelin restaurant and my roles where to control the pass and fire the meals which the kitchen needed to make within a specific time. I was also responsible for the welcoming of guests and I would also work hand in hand with the head waiter and the chef de rangs in bringing the food to the restaurant and preparing the table and cutlery for the different main courese.

Education

  • Higher Diploma In International And Tourism Management

    I.M.I International Mangement Institute Switzerland

  • Higher Diploma In International And Tourism Management

    I.M.I International Mangement Institute Switzerland Seeachereweg. Luzern

  • Higher Diploma in Hospitality

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    November 2018 - May 2019

  • Bachelor of Arts in Hospitality

    César Ritz Colleges Switzerland [ SEG ] - Switzerland

    April 2016 - October 2018

  • IGCSE O Level Certificate

    Hillcrest College Mutare Zimbabwe

    January 2011 - December 2015

  • Hillcrest College Mutare - Mutare, Zimbabwe

    December 2010 - July 2015

    My high school where I did travel and tourism as a subject before enrolling at I.M.I

Languages

5 languages

  • Shona

    Native or fluent

  • English

    Native or fluent

  • French

    Full professional

  • Sotho, Southern

    Professional working

  • German

    Notions

Personal information

Nationalities

  • Zimbabwean

Date of birth

December 09th 1996

Skills

5 skills

  • Able to connect people and customers
  • A good Team player
  • Good Negotiator
  • Microsoft word and excel
  • Works under pressure
Connections
Krisantus Sutrisno
People and Culture Coordinator at Four Seasons Hotels and Resorts
Moreblessing Shereni
Travel Coordinator at Kuvire Sunset Safaris
Desirée Ek
Front Office Management Trainee at Centara Grand Beach Resort & Villas Krabi, Krabi
View 4 connections
Following
Henry Michael Gastronomy, Inc. Jumeirah Port Soller Hotel & Spa - Jumeirah Group Fast Track USA, powered by ITN & Odyssey
Fast Track USA, powered by ITN & Odyssey
Los Angeles, CA, United States
Other members
Mariana Jaimes Perez
Geneva, Switzerland
Sheldon Pinto
Geneva, Switzerland
Samita Vijay
Lausanne, Switzerland
Lea Kheiri
Lucerne, Switzerland
Hsing-Shan LEE
Leysin, Switzerland
View more
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