Khaled Gamal

Khaled Gamal

Revenue Manager at Tawfeer Memberships
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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A proactive, intelligent and innovative team leader, with extensive time management and prioritization ability. A multi-task who co-ordinates resources effectively to achieve targets within stringent deadlines. A skilled problem-solver who takes an objective overview and generates viable solutions. Energetic and dynamic.
My experience is concentrated in handling all activities related to Front office operations, Reservations operations, Revenue analyst, Up-selling & Cross selling, Guest services, Guest complains & converting into satisfactions, Product knowledge

Experience

  • Revenue Manager

    Tawfeer Memberships - Abu Dhabi, United Arab Emirates

    Revenue Management
    April 2017 - Now

    Ensure the successful implementation and constant improvement of Revenue Management techniques in order to optimize revenue and enhance current business practices in order to consistently deliver improved levels of profitability

  • Front Office Manager

    Ramada Abu Dhabi Corniche - Abu Dhabi, United Arab Emirates

    Front Office reception
    August 2016 - February 2017

    Handling all activities related to 234 keys, 28 employees, Front office operations, Reservations operations, Revenue analyst, Up-selling & Cross selling, Guest services, Guest satisfactions

  • Assistant Front Office & Recreation Manager

    Tilal Liwa Hotel - Abu Dhabi, United Arab Emirates

    Rooms division
    January 2015 - July 2016

    handling all activities related to Front office operations, Reservations operations, Revenue analyst, Up-selling & Cross selling, Guest services, Guest complains & converting into satisfactions, Product knowledge

Education

  • Bachelor

    E.G.O.T.H - Alexandria, Egypt

    October 2000 - November 2004

    Hotel Management

Languages

  • English
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%
  • Spanish
    Notions
    20%

Skills

  • Budget, Forecast
  • Budgeting/P&L
  • Coaching
  • Communication skills
  • Extranets management
  • Good guest relations
  • Group Reservations
  • Guest Complaints Handling
  • Hotel Revenue Management
  • HR Payroll System
  • Lost and found handling
  • Multi-disciplinary
  • Opera Configuration
  • Preopening Expertise
  • Provide guest satisfactor
  • QUALITY ASSURANCE
  • Reservations management
  • Revenue
  • Revenue Analisys
  • Revenue Forecasting
  • Revenue manager
  • Revenue Managment
  • Rooms
  • Telephone etiquette
  • Training and Assessment
Connections
Calvin Susanto
Student from IMI International Management Institute Switzerland
Viktor Liu
hosco Ambassador at hosco Ambassador Program
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