Join Hosco and view Khalid's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Travel Consultant, Customer Service
Althana Travel and Tourism Agency - Dubai, United Arab EmiratesCustomer ServiceMarch 2016 - Now · 2 years and 9 months
Answer incoming calls from external customers and provide legendary service to everyone who calls or visits the office. Utilize professional selling skills to determine client’s vacation needs, create a memorable vacation, close the sale and build customer relationships. Handling of travel help desk, handling international/domestic ticketing, visa/insurance handling and hotel booking. Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance, visa, baggage limits and fares. Quickly determine specific client needs and source solutions using all tools available to ensure a smooth sales process. Preparing packages and customized itineraries to suit the clients’ preferences and budget. Ongoing training with other team members and management. Participate in brainstorming and planning sessions.
ArabicNative or fluent100%