Khalil Aaguig

Khalil Aaguig

Operations Manager at Novotel and Adagio Al Bustan
Lives in Al Ain, United Arab Emirates
over 6 months ago

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Experience

  • Operations Manager

    Novotel and Adagio Al Bustan - Al Ain, United Arab Emirates

    Administration & General
    November 2017 - Now · 1 year and 1 month

    • Reporting to the General Manager and replacing him during his absence • Maintain good relation with all stakeholders, especially owners. • Fully responsible for all aspects of all operational departments. • Support and work with all Head of Departments in all aspects of running the hotel. • Ensure the premises are in the best conditions. • Conduct regular operations meetings with all the HOD daily / weekly to discuss routine operational matters. • Ensure SOP implementation in all departments and check the same during routine operational checks. • Monitor the purchase / indent / requisitions of each department, • Attend monthly credit meeting and monitor collection from debtors • Monitor the co-ordination between all departments for smooth & efficient operations. • Assessing and reviewing customer satisfaction and service recovery process. • Identifying staff learning needs and assisting with development

  • Rooms Division Manager

    Novotel Al Barsha Dubai - Dubai, United Arab Emirates

    Rooms division
    September 2014 - October 2017 · 3 years and 2 months

  • Front Office Manager

    Novotel Al Barsha Dubai - Dubai, United Arab Emirates

    Front Office reception
    October 2012 - August 2014 · 1 year and 11 months

  • Front Office Manager

    Ibis Al Barsha Dubai - Dubai, United Arab Emirates

    Front Office reception
    January 2011 - September 2012 · 1 year and 9 months

  • Assistat Front Office Manager

    Ibis Al Barsha Dubai - Dubai, United Arab Emirates

    Front Office reception
    December 2008 - December 2010 · 2 years and 1 month

Languages

  • French
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%
  • English
    Professional working
    60%

Skills

  • Analysis
  • Budget
  • Distribution channels
  • Handling guest
  • Opera PMS
  • P&L Management
  • Revenue Analisys
  • Sales
Connections
Anzar Nishat
Front Office Manager at Al Khoory Hotels
Mohammed Reda
Guest Services Agent at Miramar Al Aqah Beach Resort
Rohit Sharma
Cluster Assistant Front Office Manager at AccorHotels
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