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GUEST SERVICE ASSOCIATE
Bai Hotel Cebu (Guest Service Associate) April 2018- Present
• Handling front office reception.
• Do proper check in and check out process.
• Handling cash and maintaining account records.
• Handling calls and company inquiries.
• Handling Jin air / Air Busan / Asiana / Jeju air / vanilla air
Airline Crew Customer Response Management
• Korean group tourist management
• English to Korean translate for hotel brochure
bai Hotel Cebu - Cebu City, PhilippinesGuest RelationsApril 2018 - Now · 11 months
• Certified Mechanical Designer
Korea Polytechnic VII Changwon - Busan, South KoreaJanuary 2015 - January 2018
Masan high school - Masan, South KoreaMarch 2007 - March 2010
KoreanNative or fluent100%
- • Certified Mechanical Designer
- • Judo Coach Certification
- • Manual Driving License
- • Mechanical Drawing License