Kimberly Tan

Kimberly Tan

Area Operations at Marriott International
Lives in Switzerland

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About me

Optimistic, enthusiastic and performance-driven professional who works well independently or within teams.

My academic journey in places of diverse cultures have enabled me with an open mind and strong mutual respect for the people around me. My internship experiences have also strengthened my ability to work competently even in challenging environments.

Ready to embark on new challenges and opportunities - preferably in Brand Management or Event Management, anywhere around the world.

Experience

1 year and 2 months

  • Area Operations

    Marriott International - Singapore

    Other
    February 2019 - August 2019 · 7 months

    Overlooking over 50 properties in Indonesia and following up on their continuous progress, while assisting with the operations, sales & marketing and revenue management for this region.

  • Guest Recognition Trainee

    The Ritz-Carlton - Pudong Xinqu, Shanghai, China

    Guest Relations
    February 2018 - August 2018 · 7 months

    The main objective of my job was to enhance the overall experience of our in-house or visiting guests in The Ritz-Carlton Shanghai, Pudong. This entails welcoming all guests, taking initiatives to understand guests' preferences and forming a relationship with them in order to create a memorable stay. Furthermore, I was also put responsible for the administrative jobs of my department that required me to handle guests’ enquiries and special requests, as well as adding value to the CTQ (Commitment to Quality) used for daily briefings. Lastly, I was also tasked to create monthly extraordinary WOW stories together with my colleagues.

Education

  • BBA in Global Hospitality Management

    Les Roches Global Hospitality Education - Sierre, Switzerland

    August 2016 - December 2019

    3.5-year program that includes a global study rotation in three different campuses around the world - Switzerland (Bluche), China (Shanghai), Spain (Marbella). My studies integrate both Operational and Management classes, touching on Service, Kitchen, Management and Business Hospitality. During my program in Les Roches, I have had the opportunity to complete two 6-month internships in The Ritz-Carlton Shanghai, Pudong and Marriott International Corporate Office Singapore.

  • International Foundation Programme

    Singapore Institute of Management Global Education - Singapore

    August 2015 - July 2016

    Developed and awarded by University of London and London School of Economics (LSE). Modules: International Relations, Economics, Mathematics and Statistics, Social Psychology

Languages

2 languages

  • English

    Native or fluent

  • Chinese

    Native or fluent

Personal information

Nationalities

  • Singaporean

Skills

6 skills

  • Conflict Resolution
  • Financial accounting
  • Great communicator
  • Microsoft Office
  • Slack
  • strong teamwork
Connections
Mihai Lițoiu
Account Manager at Bolt Business
GIANCARLO PASTORE
Amministratore at CIPAS TM
Nicole Tomamichel
Front Office Trainee at Hilton Frankfurt Airport
View 20 connections
Following
HRC International
HRC International
Atlanta, GA, United States
City Relay
City Relay
London, United Kingdom
InterContinental Shanghai Pudong
Other members
Sabina Imantayeva
Abu Dhabi, United Arab Emirates
Angela Troise
Locarno, Switzerland
Kinga Kuchta
Madrid, Spain
Mohamed MOUTAA
Geneva, Switzerland
Daniela Grebe
Geneva, Switzerland
View more
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