Kira Yukhanova

Kira Yukhanova

Guest Service Agent / Night Auditor at Radisson Blu
Lives in Helsinki, Finland
over 6 months ago

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I'm an open-minded intelligent young woman, who likes to travel and read, and is very interested in languages. I'm a perfectionist, very organized and like challenges. I’m definitely an achiever, sometimes can be shy but constantly working on it. As a result of my work experience I have received numerous positive reviews on Trip Advisor, Booking.com and Medallia by satisfied customers.

Experience

  • Guest Service Agent / Night Auditor

    Radisson Blu - Helsinki, Finland

    Front Office reception
    May 2012 - July 2014

    I have completed my advanced internship at Radisson Blu Seaside in Helsinki, Finland. It was mainly held in the Front Office department and contained elements of management. This is my current job position.

  • Guest Service Agent

    Hotel Agrabella & Apartments - Europe

    Other
    June 2011 - September 2011

    I worked as a guest service agent in the front office department, also sometimes helped in the bar (during the breaks of my colleagues). Have learned the reservation system “Welcome”. Had an amazing experience and positive reviews from the guests on Trip Advisor.

  • Guest Service Agent

    Hotel Milano - Europe

    Other
    October 2010 - December 2010

    I worked as a guest service agent, helped with breakfast (table setting, food preparation), at the kitchen (helped with cooking launch and dinner for hotel guests), worked at the bar (alcohol dispensing), learned the reservation system – “Hotel Concepts”.

  • Travel Consultant

    Esfile Travel Agency LLC - Europe

    Other
    April 2009 - June 2009

    As a part of my vocational education studies, I have completed the following internship. I have worked at a sales department, at an administration department, reception, database department, and as a consultant. I have gained experience about: - booking air and train tickets - booking hotels at various inbound and outbound destinations - tourist service packages - FAM trips organization - visa support - insurance support - services at the airport, transport services etc.

Education

  • Hotel, Restaurant, Tourism management

    Haaga-Helia ammattikorkeakoulu (UAS)

    January 2010 - January 2013

  • Social-Cultural Service & Tourism, International Relationship Faculty

    Moscow Academy for Humanities and Social Studies (former Moscow Humanitarian University)

    January 2009 - January 2010

  • Tourism & Foreign languages

    College of Moscow Humanitarian University

    January 2006 - January 2009

Languages

  • Russian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Finnish
    Full professional
    80%
  • German
    Notions
    20%
  • Swedish
    Notions
    20%
  • Dutch
    Notions
    20%

Other

  • Other skills

    Other skills

Following
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