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A well-mannered articulate hard working individual who has valuable experience of providing a professional and efficient service to the customer and also help to the organization to achieve sales target .Able to ensure high levels of customer satisfaction and to exceed their expectation when it comes to customer care .Excellent client facing and configuration skills and a strong team player with an appreciation and understanding of the importance of customer as a function within a business. Ready and qualified for the next stage in my career and looking forward to making a significant contribution to the growth of an ambitious company.
Fairmont the Palm Dubai - Dubai, United Arab EmiratesF&B serviceMarch 2018 - Now · 11 months
Food & beverage associate/acting team leader
Wyndham world wide - Sharjah, United Arab EmiratesOtherJune 2015 - February 2018 · 2 years and 9 months
Duties & Responsibilities: • Greet customers and seat them according to their preferences • Offer welcome drinks and beverages • Fill water glasses and refill beverages • Offer appetizers and alcoholic drinks • Take orders and provide information about menu items • Suggest menu items when requested by the customer • Relay patrons’ orders to the kitchen • Ensure that the order is prepared according to the menu • Ensure order quality and quantity prior to serving • Serve meals and side dishes • Deliver food carts to designated areas • Ensure that continued service is managed during the course of the meal • Keep a constant eye on the table to gauge needs and fulfill them immediately • Total customers’ check and take it to them • Accept payment in cash and credit card • Clear table and clean table tops • Change table cloths and clear dishes and flatware • Carry dishes and flatware to the kitchen • Ensure that all tables replenished with eating dishes • Collect menus at the end of the shift
McDonald's Qatar - Lusail, QatarF&B serviceFebruary 2013 - March 2015 · 2 years and 2 months
Nepal Academy of Tourism and Hotel Management (NATHM)January 2010 - February 2013
EnglishNative or fluent100%
- Cocktails, barista