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Recently graduated, I am looking for a full-time job at the Front Office or the Guest relation department.
Seriousness and rigorousness are my first professional commitments. People appreciate my smiling and open minded attitude. By the experiences I completed, I learnt how to adapt to responsibilities and situations I was in charge.
Please find attached my resume and feel free to contact me for further information or job opportunities.
Club Med - Val-d'Isère, FranceFront Office receptionDecember 2019 - Now · 1 month
Aemilia Hotel & Savhotel - Bologna, ItalyFront Office receptionJuly 2018 - Now · 1 year and 6 months
check-in, check-out, guest relation, hostess, standardism, booking (walk-in, phone, mail), aesthetic layout of forms, billing (minibars, laundry), miscellaneous reports
Hôtel Vernet by Bessé Signature - Paris, FranceFront Office receptionOctober 2017 - Now · 2 years and 3 months
check-in, check-out, room presentation, guest relation, event hostess, standardism, upsells, booking (walk-in, phone, e-mail), aesthetic layout of forms, customer care (amenities, welcome letter), billing (minibars, laundry), miscellaneous reports
TUI - Bordeaux, FranceReservationsJanuary 2017 - Now · 3 years
Welcoming and prospect advising upon different styles of journey and tourist circuit. Participation to a presentation evening from the Airport of Bordeaux, and TUI, about the new destinations and changes by the TUI to better sale (New promotions and programs from TUI)
Bordeaux Tourist Office - Bordeaux, FranceTourismMay 2016 - Now · 3 years and 8 months
5-week internship: During the 2016's Wine Fest of Bordeaux - Belem visitor gestion, before they get on the boat - Wine pass sale Tourist Office - Event and other Bordeaux main attractions advising, tourist orientation, tour sale with tourism brohure - Data base use to better satisfy visitors expectations -"Cité du Vin" opening promotion (June 2016)
Bordeaux Tourist Office - Bordeaux, FranceTourismJanuary 2016 - Now · 4 years
5-week internship Front office : - Event and other Bordeaux main attractions advising, tourist orientation, tour sale with tourism brohure - Data base use to better satisfy visitors expectations
Réceptionniste polyvalente de nuit
Le Palais Gallien - Bordeaux, FranceRooms divisionMay 2019 - June 2019 · 2 months
Hospitality Management Bachelor
CMH Paris - Centre de Management Hôtelier International - Paris, FranceSeptember 2017 - October 2018
European Bachelor of Tourism and Hospitality Luxury Management obtained in November 2018 Guest Relation, Revenue Management, Financial Accounting, Academic and Business English Level, Luxury Hospitality Marketing, Event
Esarc Evolution Bordeaux - Bordeaux, FranceSeptember 2015 - June 2017
Tourism technical diploma obtained in June 2017 - Guest relation, tour creation, sale and regulation, tourism marketing, basic company management and financial gestion. - Personal project development in collaboration with a tree-house company in the Lot-et-Garonne (47, France) - Student association commitment as community and partnership manager
Native or fluent
Native or fluent
Native or fluent
Date of birth
September 16th 1995
- Smiling person