Knowles kudzanai Kusena

Knowles kudzanai Kusena

Head Waiter at kiza dubai
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am writing in response to the ad for a Waiter. I have been waiting tables in an upscale restaurant now for three years and know I would make a good choice. Additionally I do have a high school diploma. My focus is on providing excellent customer service to keep the guests satisfied.
I realize that the person with whom restaurant guests have the most interaction is usually the waiter and so I always find it important to strive to make them happy. When customers have a complaint or a concern I try to resolve it quickly to their satisfaction and if I need to I alert the manager. I believe that when people choose fine dining they are seeking more than just good food. They are seeking an experience. I provide that for them by making certain I turn in orders quickly and by carefully monitoring when appetizers dishes and drinks go out.
You would be gaining a valuable addition to the team with me as the new waiter. My resume is enclosed and I encourage you to review it. Please call or email me for an interview as soon as possible.
Sincerely,
Knowles Kusena
052 292 8405

Experience

  • Head Waiter

    kiza dubai - Dubai, United Arab Emirates

    F&B service
    January 2018 - September 2018 · 9 months

  • Restaurant Supervisor

    Nandos UAE - Dubai, United Arab Emirates

    F&B service
    June 2016 - December 2017 · 1 year and 7 months

  • Customer Service Representative

    Edgars stores - Harare, Zimbabwe

    Customer Service
    May 2012 - May 2016 · 4 years and 1 month

  • Administrative Officer

    High Court of Zimbabwe - Harare, Zimbabwe

    Administration & General
    January 2008 - March 2012 · 4 years and 3 months

Education

  • computer software

    world links - Mutare, Zimbabwe

    January 2002 - October 2003

    certificate in computer software

  • Advanced level

    chitakatira high school - Mutare, Zimbabwe

    January 2001 - October 2005

    high school certificate

Languages

  • English
    Native or fluent
    100%

Skills

  • Communication skills
  • Customer Service Skills
  • Interpersonal
  • Negotiating skills
  • Stong team work
  • Team motivation
Connections
Esther Kiongo
head waitress at Jumeirah Zabeel Saray
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