Knowles kudzanai Kusena

Knowles kudzanai Kusena

Head Waiter at kiza dubai
Lives in Dubai, United Arab Emirates

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About me

I am writing in response to the ad for a Waiter. I have been waiting tables in an upscale restaurant now for three years and know I would make a good choice. Additionally I do have a high school diploma. My focus is on providing excellent customer service to keep the guests satisfied.
I realize that the person with whom restaurant guests have the most interaction is usually the waiter and so I always find it important to strive to make them happy. When customers have a complaint or a concern I try to resolve it quickly to their satisfaction and if I need to I alert the manager. I believe that when people choose fine dining they are seeking more than just good food. They are seeking an experience. I provide that for them by making certain I turn in orders quickly and by carefully monitoring when appetizers dishes and drinks go out.
You would be gaining a valuable addition to the team with me as the new waiter. My resume is enclosed and I encourage you to review it. Please call or email me for an interview as soon as possible.
Sincerely,
Knowles Kusena
052 292 8405

Experience

10 years and 8 months

  • Head Waiter

    kiza dubai - Dubai, United Arab Emirates

    F&B service
    January 2018 - September 2018 · 9 months

  • Restaurant Supervisor

    Nandos UAE - Dubai, United Arab Emirates

    F&B Management
    June 2016 - December 2017 · 1 year and 7 months

  • Customer Service Representative

    Edgars stores - Harare, Zimbabwe

    Customer Service
    May 2012 - May 2016 · 4 years and 1 month

  • Administrative Officer

    High Court of Zimbabwe - Harare, Zimbabwe

    Administration
    January 2008 - March 2012 · 4 years and 3 months

Education

  • computer software

    world links - Mutare, Zimbabwe

    January 2002 - October 2003

    certificate in computer software

  • Advanced level

    chitakatira high school - Mutare, Zimbabwe

    January 2001 - October 2005

    high school certificate

Languages

1 language

  • English

    Native or fluent

Personal information

Nationalities

  • Zimbabwean

Skills

6 skills

  • Communication skills
  • Customer Service Skills
  • Interpersonal
  • Negotiating skills
  • Stong team work
  • Team motivation
Connections
Esther Kiongo
Sales Associate at STYLE SURF COLLECTIONS
Following
Gravetye Manor
Gravetye Manor
East Grinstead, United Kingdom
Hakkasan Group
Hakkasan Group
London, United Kingdom
Banyan Tree Dubai
Banyan Tree Dubai
Dubai, United Arab Emirates
Other members
Tamutan Azinyi Walter
Dubai, United Arab Emirates
Aeikansh Chauhan, CHIA
Dubai, United Arab Emirates
Gilbert Mogere
Dubai, United Arab Emirates
Blaise Job Sossou
Dubai, United Arab Emirates
Nancy Nyatama
Dubai, United Arab Emirates
View more
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