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About me
I am writing in response to the ad for a Waiter. I have been waiting tables in an upscale restaurant now for three years and know I would make a good choice. Additionally I do have a high school diploma. My focus is on providing excellent customer service to keep the guests satisfied.
I realize that the person with whom restaurant guests have the most interaction is usually the waiter and so I always find it important to strive to make them happy. When customers have a complaint or a concern I try to resolve it quickly to their satisfaction and if I need to I alert the manager. I believe that when people choose fine dining they are seeking more than just good food. They are seeking an experience. I provide that for them by making certain I turn in orders quickly and by carefully monitoring when appetizers dishes and drinks go out.
You would be gaining a valuable addition to the team with me as the new waiter. My resume is enclosed and I encourage you to review it. Please call or email me for an interview as soon as possible.
Sincerely,
Knowles Kusena
052 292 8405
Experience
10 years and 8 months
-
Head Waiter
kiza dubai - Dubai, United Arab Emirates
F&B serviceJanuary 2018 - September 2018 · 9 months -
Restaurant Supervisor
Nandos UAE - Dubai, United Arab Emirates
F&B ManagementJune 2016 - December 2017 · 1 year and 7 months -
Customer Service Representative
Edgars stores - Harare, Zimbabwe
Customer ServiceMay 2012 - May 2016 · 4 years and 1 month -
Administrative Officer
High Court of Zimbabwe - Harare, Zimbabwe
AdministrationJanuary 2008 - March 2012 · 4 years and 3 months
Education
-
computer software
world links - Mutare, Zimbabwe
January 2002 - October 2003certificate in computer software
-
Advanced level
chitakatira high school - Mutare, Zimbabwe
January 2001 - October 2005high school certificate
Languages
1 language
-
English
Native or fluent
Personal information
Nationalities
-
Zimbabwean
Skills
6 skills
- Communication skills
- Customer Service Skills
- Interpersonal
- Negotiating skills
- Stong team work
- Team motivation
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