Konstantinos Katinas

Konstantinos Katinas

Shift Leader Front Office at Santa Marina Resort & Villas, a Luxury Collection Resort, Mykonos
Lives in Kalamata, Greece
over 6 months ago

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Experienced Front Office Team Leader with a demonstrated history in working in 5 star hotel properties.
Highly motivated, target orientated, who has the ability to organizer, motivate and train people.
Used to work well under pressure with limited resources and to deliver excellent service.
Customer orientated, with excellent knowledge of Opera PMS.

Experience

  • Shift Leader Front Office

    Santa Marina Resort & Villas, a Luxury Collection Resort, Mykonos - Egeo, Greece

    Front Office reception
    May 2015 - Now · 3 years and 7 months

    Supervision of Front Office operation and constant on the job training. Implementation of Standard Operating Procedures. Participating in the check in and check out procedure. Complaint handling and service recovery. Daily check of the next day reservations for discrepancies or amendment’s.

Education

  • BACHELOR IN TOURISM MANAGMENT

    ATEI OF ATHENS - Athens, Greece

    September 1999 - October 2003

Languages

  • Greek
    Native or fluent
    100%
  • English
    Professional working
    60%
  • German
    Limited working
    40%
Connections
Janny Akter
Receptionist at Luxury boutique hotel 4star speace apartment hotel Gulshan Dhaka bangladesh
Following
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London, United Kingdom
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