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Definitely the fact that i always try my best and engage with all my passion in everything i do. Some might call it obsession but i call it dedication and commitment. Going the extra step at every chance i get just makes me feel complete. After all it is these ''extras'' that create great memories and exciting stories to tell...
Middle East & Africa Business Development Coordinator
STR Global - London, United KingdomAsset ManagementMay 2015 - Now
Graduate Management Trainee
Edwardian Group London - London, United KingdomManagement TraineeSeptember 2014 - Now
- Training rotations in every department Operations: Front Desk, Concierge, Operations Support, Guest Relations, F&B, C&B Back of House: Central Reservations, Sales & Marketing, Revenue, Finance, Customer Services - Future Leaders Training Fast Track training programme for future leaders in the hotel industry
Senior Reservations Agent
Edwardian Group London - London, United KingdomReservationsDecember 2014 - May 2015
Guest Service Center Agent
Starwood Hotels & Resorts Worldwide, Inc. - London, United KingdomOtherJanuary 2014 - August 2014
+ Provide prompt, accurate service to all guest requests + Successfully reach enrollment goals for SPG loyalty scheme + Increase revenue through up-selling + Provide administration support for Front Office + Liaise with Front Office, Housekeeping, Food & Beverage and Maintenance teams to communicate information and coordinate actions. + Increase brand and hotel awareness through social media content management.
Get Into Hospitality Trainee
Starwood Hotels & Resorts Worldwide, Inc. - EuropeOtherNovember 2013 - December 2013
+ Cross trained in: - Front Office - Housekeeping - Food & Beverage + Trained in Guest Service, Communication, Teamwork, Fire, Health & Safety,
Hellenic Army - EuropeOtherNovember 2011 - September 2012
+ Provided administrative support + Provided logistics services for guardposts + Planned rota + Squad leader
MSc in International Hotel Management (Distinction)
University of Surrey, School of Hospitality and Tourism Management - England, United KingdomSeptember 2012 - September 2013
BSc in Economics & Business Administration (2:1)
Aristotle University - Thessaloniki, GreeceSeptember 2006 - September 2011
GreekNative or fluent100%