Korgün Güzelgün

Korgün Güzelgün

Management Consultant at Marina Yacht Club
Lives in Bodrum, Turkey

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Experience

14 years and 8 months

  • Management Consultant

    Marina Yacht Club - Bodrum, Turkey

    Administration & General
    June 2019 - Now · 1 year and 3 months

    ○ Currently consulting a high volume venue comprised of 3 specialty restaurants (Turkish, Italian and Seafood), 3 bars and 1 coffee shop. ○ Developed business strategy with the owner and the general manager ○ Created new concepts and presentations for the F&B items served with in the venue in collaboration with the general manager. ○ Optimized operations, lowering costs whilst increasing efficiency. ○ Executed marketing campaign for the live music in the venue. ○ Planned and executed strategy for events to be held at the venue.

  • Food & Beverage Manager

    Hilton Hotels & Resorts - Adana, Turkey

    F&B other
    January 2017 - May 2019 · 2 years and 5 months

    Managed all F&B and Banqueting operations, consisting of 6 outlets, 11.000 m2 meeting space and minibar ○ Best F&B Guest Satisfaction score overall Hilton EMEA properties in 2018 ○ Prepared and executed department budgets, cost analysis, performance reviews ○ Spearheaded new venue project for the property consisting of a half Olympic pool with 200 sunbeds, 100 seat capacity restaurant, bar and banqueting space (800 sit-down dinner), investment of $6M ○ Capitalized and operated F&B revenue increase by 28% despite the economic downturn in 2018 ○ Consistently surpassed all budget targets for top line & bottom line ○ Restructured banqueting service by reducing casuals, improved service quality ○ Reorganized departmental organization scheme, improved team engagement, productivity and increase in guest satisfaction ○ Managed 40+ full time and 35 daily casuals ○ Collaborated with other Department Heads to develop financial forecasts & strategize increased profits ○ Achieved team member satisfaction in all direct areas of reporting for consecutive 2 years

  • Food & Beverage Manager

    Nikki Beach Resort & Spa Bodrum - Bodrum, Turkey

    F&B other
    April 2016 - November 2016 · 8 months

    Opening Food and Beverage Manager for the new 74 room property. Responsible for developing all aspects of the Food and Beverage operation from the ground up, and oversaw banquets, In-Room Dining, pool & beachside service and minibar operation. ○ Developed annual budget including expense, sales, and net revenue targets ○ Redesigned outlet backgrounds with the contractors for optimized flow of operation ○ Implemented effective control of food, beverage and labor costs among all sub- departments ○ Crafted menus in collaboration with the kitchen for all outlets ○ Created and implemented standards and procedures manual for department ○ Hired, trained and managed all 60+ food and beverage opening team, including one Assistant Manager and four supervisors ○ Oversaw services provided to high-profile guests, celebrities, and foreign dignitaries

  • Food & Beverage Manager

    Hilton Hotels & Resorts - Izmir, Turkey

    F&B other
    January 2015 - April 2016 · 1 year and 4 months

    Directed all F&B outlets composed of 4 restaurants, 3 bars and 16 meeting rooms including a grand ballroom with 550 seating capacity and minibar operation of 380 key property ○ Developed recipes with the executive chef for outlets and special events took place in/out of the hotel ○ Restructured floor organization to eliminate service deficiencies in restaurants, bars and room service increasing profits ○ Managed 50+ full time and 45 daily casuals ○ Successfully increased food and beverage revenue by 10% as a direct result of newly implemented marketing efforts both inside and outside the hotel ○ Established wine program for the first time in hotel history increasing sales by 12% and decreasing inventory cost respectively ○ Executed Micros system upgrade throughout property ○ Initiated program that standardized employee training which led to increase guest/customer satisfaction by 15%

  • Assistant F&B Manager

    Kempinski Hotels & Residences - Bodrum, Turkey

    F&B other
    January 2013 - January 2015 · 2 years and 1 month

    Managed daily operations of the F&B outlets comprised of ADD, Asian, Italian, Seafood & Turkish, Pool restaurants, 4 bars, IRD, and banqueting & events of 149 key and 36 residences property. Directed 6 outlet managers and their respective assistants. ○ Achieved highest F&B income in hotel history with $5.5M ○ Created incentives and implemented new policies and procedures for IRD and experienced 12% increase in outlet revenue ○ Modeled and implemented a seasonal signature drink program ○ Trained all team; performance reviews and cross-trained team to ensure efficient operations under all circumstances ○ Accomplished highest score in F&B in property history including a reward for the second best IRD operation in Europe ○ Managed 60+ full time and 15 daily causals

  • Food & Beverage Manager

    J Resorts - Maldives

    F&B other
    January 2011 - December 2012 · 2 years

    Managed and directed daily operations and success of the hotel's four food and beverage outlets. ○ Accountable for achieving budgeted revenues and profits and maintaining the operational service standards ○ Forecasted sales, placed product orders, and monitored inventory control in accordance with budget ○ Managed operations, including scheduling, payroll, and marketing ○ Negotiated with suppliers to reduce cost and consistently achieved 15% department profitability ○ Planned and launched new wine and liquor list ○ Devised and incorporated all Standard Operating Procedures for property

  • Assistant Food & Beverage Manager

    Swissôtel Hotels & Resorts - Ankara, Turkey

    F&B other
    January 2009 - January 2011 · 2 years and 1 month

    Responsible for all day-to-day operations of service for a 152 rooms hotel with ADD, Specialty restaurant, In Room Dining, two bars, minibar while leading banquet services in the 3500 m2 event space. Honorably catered Benedict XVI, King of Saudi Arabia, Turkish Prime Minister and President. ○ Executed budget for the F&B with the guidance of the Dir. F&B ○ Supervised supervisors, captains, servers, houseman and bartenders in daily planning and operations, and created a motivating "team spirit" environment to increase productivity ○ Coordinated all banquet function activity with the Sales and Culinary Department, and oversee maintenance of the banquet facilities ○ Successfully hosted worldwide marketing conference of Swissotel Hotels and Resorts ○ Managed 35+ full time and 25 daily casuals ○ Improved overall cost from 51% to 28% by training, monitoring and controlling whilst collaborating with purchasing, finance and security departments

  • Food & Beverage Manager

    Sunsail Resorts and Bareboats - Bodrum, Turkey

    F&B other
    January 2007 - December 2008 · 2 years

    Responsible for the overall food and beverage department daily operations in the 154 room resort.

  • F&B Management Trainee

    Hyatt Regency Newport Beach - Rhode Island, United States

    Administration & General
    January 1999 - January 2000 · 1 year and 1 month

    Part of university mandatory training.

Education

  • Food Service Management

    eCornell | Online Learning by Cornell University

    January 2009 - June 2009

  • Tourism and Hospitality Management

    Bilkent University - Ankara, Turkey

    September 2000 - May 2003

    Half Scholarship B.S degree

  • Hospitality Marketing and Management

    Johnson & Wales University - Providence, RI, United States

    January 1998 - May 2000

    Associates Degree earned with 3.94 GPA

Languages

3 languages

  • Turkish

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

Personal information

Nationalities

  • Turkish

Skills

11 skills

  • Budgetting
  • -Excellent guest service
  • F&B Operations
  • Good communication
  • High attention to detail
  • Hotel Operations
  • Planning and organization
  • Quick problem solver
  • Revenue Generation
  • Team builder
  • Teamleader
Connections
Jamel Chafra
THM / HS Vice Chair at Bilkent University - Department of Tourism and Hotel Management
Following
Jumeirah at Saadiyat Island Resort - Jumeirah Group
Saadiyat Island, Abu Dhabi, United Arab Emirates
Sheraton Grand Hotel, Dubai
Dubai, United Arab Emirates
Other members
Thomas Porter
Victoria, Seychelles
Tulay Arslan
Bodrum, Turkey
Pelin Elem assif
Bursa, Turkey
LYDEMIL ROSARIO
Muscat, Oman
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