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I am writing to outline the wealth of skills, knowledge and expertise gained within the hospitality industry and the commitment I have to delivering an exceptional customer service. I believe I possess the required capabilities and vital expertise necessary to make a very significant and beneficial contribution to your organisation.
I am an extremely hard working, highly self motivated and driven individual. As you will note from my enclosed CV, I have been working as an F&B Supervisor for Rotana Hotel Al Aqah in the UAE since 2014, where I am responsible for Operation of the Restaurant and Guest Satisfaction ,Upselling the Revenue, Escorting Guest, taking orders and ensuring the timely delivery of food and drinks. In addition, I process all purchases through the till system and deal with any queries and concerns quickly and efficiently.
Working in line with governing health and safety, cleanliness and food hygiene guidelines and procedures is a very important part of this role, as is consistently maintaining the highest standards of personal hygiene and presentation when promoting the brand and image of the hotel. Other experience has been gained in India with Marriott near about 2 years and completed Industrial Training with Clarks, Amer Hotel, India.
I hold a Bachelor Degree in Hospitality Management Awarded by Edinburgh Napier University, and also have Diploma in Hospitality by (I.H.G). Throughout my experiences till date, I have developed numerous transferable skills, including excellent organisation, time management, planning, problem solving and communicative abilities. I am now looking for a new role, where I am able to put my capabilities and expertise to best use with the opportunity to expand on these even further. I am looking further to get reply from your side.
Food and Beverage Supervisor
Rotana Hotel Management Corporation PJSC - Fujairah, United Arab EmiratesF&B serviceJanuary 2014 - Now
Guest Service Associate
courtyard by marriott gurgaon - Gurugram, IndiaF&B serviceJanuary 2012 - October 2014
BengaliNative or fluent100%
HindiNative or fluent100%
EnglishNative or fluent100%
- Dedication and hard work
- Good communicator
- Handling guest
- Micros POS
- restaurant mangement
- Stong team work
- Team mangement