Kristina Petrovanova

Kristina Petrovanova

Hotel Receptionist at Hotel Voznesensky
Lives in Yekaterinburg, Russia
over 6 months ago

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Responsable recepsionista de hotel con amplia experiencia en el sector en busca de una empresa que precise de todos aquellos servicios relacionados con la recepción.

Experience

  • Hotel Receptionist

    Hotel Voznesensky - Yekaterinburg, Russia

    Front Office reception
    October 2016 - Now

    • Realizar el check-in, check-out • Informar y asesorar de los servicios turísticos • Gestión de reservas y cancelaciones • Gestión de los Wake up call • Solucionar quejas de los huéspedes • Atención personal y telefónica de clientes • Facturación • Contacto con el resto de departamentos para el correcto funcionamiento del Hotel • Tareas administrativas

Education

  • Bachelor's degree

    Ural Federal University - Yekaterinburg, Russia

    September 2012 - July 2016

    International Studies

Languages

  • Russian
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • English
    Full professional
    80%

Skills

  • Bilingual
  • Communication skill
  • Fidelio PMS
  • Guest relation
  • Hospitable
  • Microsoft Exel
  • Microsoft Word
  • Payments
  • Problem solving
  • Reservations
  • Teamworker
Following
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