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About me
I have more than 5 years experience in the field of Food and Beverage and had 2 years experience as Sales Associate.
Experience
12 years and 1 month
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Barista cum Waiter
Smat Restaurant and Cafe - Dubai, United Arab Emirates
BarJanuary 2019 - Now · 5 years and 3 months Monitored dining area to ensure best customer experiences. Perform cashiering duties and handles petty cash Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, café latte, and cappuccino. Helped customers with their inquiries and resolved issues promptly. Consistently checked on customers to ensure satisfaction with each food course and beverages.
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Captain Waiter
Al Hallab Bab El Bahr - Downtown Dubai, Dubai, United Arab Emirates
F&B serviceNovember 2016 - November 2018 · 2 years and 1 month Provide excellent customer services that promote satisfaction Greet customers and present menu Served as additional help for restaurant, including cashier and handling of monies. Facilitated working environment by maintaining a clean and sanitized facility. Assisted subordinates and supervisors in identifying and resolving problems. Responsible for the seating and serving customers. Take & serve food/drinks orders and up-sell any additional products Cooperate with all the serving and kitchen staff
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Sales Associate
Rusty Lopez - Valenzuela, Philippines
SalesDecember 2014 - January 2016 · 1 year and 2 months Report warehouse and store about stock release, stock return and new arrivals. Work with sales coordinators to identify new opportunities and improvements. Identify and resolve merchandising, purchase order and production issues in a timely fashion. Coordinate with merchandiser to develop seasonal products. Maintain and monitor stock levels and movements.
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Teller
Core Pacific Money Exchange - Cebu City, Philippines
Customer ServiceJuly 2011 - August 2013 · 2 years and 2 months Deliver important documents and items from one place to another. Coordinated of incoming and outgoing mail. Perform the delivery tasks and pick-up of customer material, in a polite, resourceful and professional manner Take orders on the phone or a wireless data service to determine where it must have delivered.
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F&B Server
Shakeys Gryffinhouse Incorporated - Cebu City, Philippines
F&B serviceApril 2010 - October 2010 · 7 months Responsible for providing courteous and efficient food and beverage services to the guests. Provide customers with a quick and accurate service and show sensitivity to the individual needs.
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Service Crew
Pizza Hut Philippine Pizza Inc - Cebu City, Philippines
F&B serviceOctober 2008 - July 2009 · 10 months Taking reservations, welcoming and seating guests and may also operate cash register Provide customer service and assist in kitchen processes and generally ensure customers have an enjoyable dining experience.
Education
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B.S In Criminology
Agusan Institute Of Technology
April 2003 - April 2007
Languages
1 language
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English
Full professional
Personal information
Nationalities
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Philippine
Date of birth
April 13th 1986
Skills
4 skills
- Barista
- Dealing with customer
- Petty Cash
- team managment
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