Krisztian Koncz

Krisztian Koncz

Hotel Receptionist at Hotel Zenit Budapest Palace
Lives in Barcelona, Spain
over 6 months ago

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Adaptable and reliable professional seeking employment in the hotel industry, with extensive successful experience in high quality customer service and a passion for first class hospitality.

Experience

  • Hotel Receptionist

    Hotel Zenit Budapest Palace - Budapest, Hungary

    Front Office concierge
    September 2016 - September 2017 · 1 year and 1 month

    Bookings and reservation management; Responsibility for discrepancy. complaint handling and problem resolution; First class customer service both in person and on the telephone; Cash management; Information recording and reporting on in house IT systems.

  • Hotel Receptionist

    Southwark Apartments - Christchurch, New Zealand

    Front Office reception
    February 2015 - February 2016 · 1 year and 1 month

    Bookings and reservation management; Responsibility for discrepancy. complaint handling and problem resolution; First class customer service both in person and on the telephone; Cash management; Information recording and reporting on in house IT systems. Occasional housekeeping duties to cover staff shortages.

  • Production Assistant

    Cafe Film - Budapest, Hungary

    Communication
    April 2013 - January 2015 · 1 year and 10 months

    Location scouting; Production scheduling and additional administrative support; Assisting sound, camera, lighting and set departments in complex preparation between shots; Procurement of supplies and materials for shooting; Working as part of a busy and efficient production team.

  • Waiter

    F&B 2006 Ltd.& Marina Hotels Group - Budapest, Hungary

    Events
    July 2007 - September 2009 · 2 years and 3 months

    Taking orders; Serving food; Preparing tables; Bartending; Cleaning; Customer service

Education

  • Communiation and Media Studies

    Kodolanyi Janos University - Budapest, Hungary

    September 2011 - August 2014

  • Intensive English Course

    EF International Language School - Saint Julian's, Malta

    September 2009 - May 2010

  • Catering Manager Course

    Gundel Károly Hospitality and Tourism School - Budapest, Hungary

    September 2007 - September 2009

Languages

  • Hungarian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Limited working
    40%

Skills

  • Excellent front of house
  • Microsoft word and excel
Connections
Joamer Mendez Rivera
Recepcionista en Hotel Fira Congress
Cristina Jiménez Torralbo
recepcion en Renaissance Barcelona Fira 4* super
George Aikaterinis
Customer Service Agent at Zara.com - Sum Talk Iniciativas
View 13 connections
Following
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Kreuzberg, Berlin, Germany
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