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Adaptable and reliable professional seeking employment in the hotel industry, with extensive successful experience in high quality customer service and a passion for first class hospitality.
Hotel Zenit Budapest Palace - Budapest, HungaryFront Office conciergeSeptember 2016 - September 2017 · 1 year and 1 month
Bookings and reservation management; Responsibility for discrepancy. complaint handling and problem resolution; First class customer service both in person and on the telephone; Cash management; Information recording and reporting on in house IT systems.
Southwark Apartments - Christchurch, New ZealandFront Office receptionFebruary 2015 - February 2016 · 1 year and 1 month
Bookings and reservation management; Responsibility for discrepancy. complaint handling and problem resolution; First class customer service both in person and on the telephone; Cash management; Information recording and reporting on in house IT systems. Occasional housekeeping duties to cover staff shortages.
Cafe Film - Budapest, HungaryCommunicationApril 2013 - January 2015 · 1 year and 10 months
Location scouting; Production scheduling and additional administrative support; Assisting sound, camera, lighting and set departments in complex preparation between shots; Procurement of supplies and materials for shooting; Working as part of a busy and efficient production team.
F&B 2006 Ltd.& Marina Hotels Group - Budapest, HungaryEventsJuly 2007 - September 2009 · 2 years and 3 months
Taking orders; Serving food; Preparing tables; Bartending; Cleaning; Customer service
Communiation and Media Studies
Kodolanyi Janos University - Budapest, HungarySeptember 2011 - August 2014
Intensive English Course
EF International Language School - Saint Julian's, MaltaSeptember 2009 - May 2010
Catering Manager Course
Gundel Károly Hospitality and Tourism School - Budapest, HungarySeptember 2007 - September 2009
HungarianNative or fluent100%
- Excellent front of house
- Microsoft word and excel