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A polite, well-spoken and hardworking waiter with experience of working in a busy hotel/restaurant environment looking after the needs of patrons.
Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities.
PARAMOUNT HOTEL BUEA - Buea, CameroonF&B serviceOctober 2015 - November 2016
Providing a warm welcome for customers. Receive food and drink orders and serve customer requests to the standards required. Serving dishes to customers at tables. Learning the names of and building relationships with regular customers. Ensure timely delivery of all food and beverages items to customers. Understand menu content and keeping up to date with any menu changes. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner. Clearing cutlery and dishes away from tables. Passing food orders through to the kitchen staff promptly. Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery. Full product knowledge of all menu items and hotel facilities and services. Check on customers asking if they are enjoying their meals and service. Ensuring the food service area is left clean and tidy once all the guests have left. Relaying, preparing and setting tables for the next guests. Looking after guests with specia
THE PLACE CAFE/RESTAURANT - Yaounde, CameroonF&B serviceJune 2013 - July 2015
Assist food preparers in order completion by informing chefs of client preferences and immediate response upon food call. Handle two sections of restaurant with punctual, friendly service for new and current customers. Assist managers in writing menu options and price adjustments. Produce direct mail pieces for current client base to increase sales. Greeting the customers Familiarize myself with the menu and recommend dishes, drinks and wines when taking orders, Increased sales by 3% last year due to diligence, friendly service, and prompt response to inquiries Serve individual portions or dishes and refill drinks when requested. Delivering the Check and Accepting Payment.
Higher National Diploma
National Polytechnic Bamenda - Bamenda, CameroonOctober 2013 - August 2016
Government High School Wum - Wum, CameroonSeptember 2010 - June 2012
EnglishNative or fluent100%