Kunaal Gadhalay

Kunaal Gadhalay

Sales Coordinator at IHG - InterContinental Hotels Group
Lives in Dubai, United Arab Emirates
over 6 months ago

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A passionate, friendly, hardworking and results-oriented Hotel Management graduate, who believes that a positive attitude and determination can make anything possible in the pursuit for excellence. He has developed his communication skills through public speaking and customer service experience. He is looking for opportunities to be a part of a state of the art hotel group in Dubai to add to his skills set and continual learning and is committed to delivering high levels of customer service, who also the flexibility to respond proactively to a range of different work situations in unique and innovative ways while embracing and quickly adapting to changing situations.

His long term aim is to develop a career in Sales & Marketing and Business Analytics while his short term aim is to develop my personal skill set and experience while positively contributing towards the growth, financial success and market dominance of your organisation.

Experience

  • Sales Coordinator

    IHG - InterContinental Hotels Group - Gurugram, India

    Sales & Marketing
    November 2016 - July 2017

     Collaborating with team members and clients Pan South West Asia for the facilitation of business needs.  Providing application support with key business applications like IHG Javelin and Concur.  Responsible and assisting with organising Sales & Marketing events like the SWA Global Showcase. Hosted around 27 hotels from around the world.  Responsible for accounting and payment reconciliations for various vendors and services used.  Assisting the team with day to day functions of the Organization as sales support.  Following up with different queries from customers and different accounts.  Responsible to ensure that important Global financial information is shared with the team on time with set targets.

  • Research Assistant

    The University of Huddersfield - Huddersfield, United Kingdom

    Consulting
    May 2016 - August 2016

    Research topics like Leadership in Travel Groups and The Destination Image of the UK through the senses of the Indian Traveller.

  • Trainee

    Vivanta by Taj, Aurangabad - Aurangabad, India

    Administration & General
    June 2014 - January 2015

    Front Office Operations: Reservations, Handling calls, Guests check-ins and check-outs, Guest and Concierge services, Accounting, etc. aimed at portraying the correct image of the hotel to guests and ensuring that their first and last experience is impressive.  Food and Beverage Operations: Planning according to F and B strategies, Provisioning, Production and Service of food and drinks to guests to their utmost satisfaction while controlling costs and revenues. Outdoor Catering at properties like Taj West End – Bangalore; Vivanta By Taj – Aurangabad.  Housekeeping services: Housekeeping services, Supervision, Management, Inventory Management, and others across rooms, restaurants, coffee shops, health club, banquets and meeting facilities.  IT Skills: Proficient in using software applications, Mac Proficient. Can operate Property Management System - MICROS Fidelio. Can proficiently use Microsoft Office, Microsoft PowerPoint and Microsoft Excel. Can proficiently operate qualitative data analysis software NVivo 10.

Education

  • BA (Hons) Hospitality Business Management

    Institute of Hotel Management, Aurangabad - Rauza Baug, Aurangabad, India

    June 2013 - June 2016

    First two years at the Institute of Hotel Management, Aurangabad and completed with thesis year at the The University of Huddersfield; UK.

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • Marathi
    Native or fluent
    100%
  • Spanish
    Limited working
    40%

Skills

  • Budgeting
  • Consumer Behaviour
  • Content strategy
  • Content Writing
  • Data Analytics
  • Data Management
  • Financial
  • Global Sales
  • Managment
  • Market Research
  • Market Segmentation
  • Microsoft
  • Microsoft office 365
  • MS Office
  • Research
  • Salesforce
  • Soft skills
  • Team Management
Following
Flora Grand Hotel
Dubai, United Arab Emirates
Booking.com
Amsterdam, Netherlands
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