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A passionate, friendly, hardworking and results-oriented Hotel Management graduate, who believes that a positive attitude and determination can make anything possible in the pursuit for excellence. He has developed his communication skills through public speaking and customer service experience. He is looking for opportunities to be a part of a state of the art hotel group in Dubai to add to his skills set and continual learning and is committed to delivering high levels of customer service, who also the flexibility to respond proactively to a range of different work situations in unique and innovative ways while embracing and quickly adapting to changing situations.
His long term aim is to develop a career in Sales & Marketing and Business Analytics while his short term aim is to develop my personal skill set and experience while positively contributing towards the growth, financial success and market dominance of your organisation.
IHG - InterContinental Hotels Group - Gurugram, IndiaSales & MarketingNovember 2016 - July 2017
Collaborating with team members and clients Pan South West Asia for the facilitation of business needs. Providing application support with key business applications like IHG Javelin and Concur. Responsible and assisting with organising Sales & Marketing events like the SWA Global Showcase. Hosted around 27 hotels from around the world. Responsible for accounting and payment reconciliations for various vendors and services used. Assisting the team with day to day functions of the Organization as sales support. Following up with different queries from customers and different accounts. Responsible to ensure that important Global financial information is shared with the team on time with set targets.
The University of Huddersfield - Huddersfield, United KingdomConsultingMay 2016 - August 2016
Research topics like Leadership in Travel Groups and The Destination Image of the UK through the senses of the Indian Traveller.
Vivanta by Taj, Aurangabad - Aurangabad, IndiaAdministration & GeneralJune 2014 - January 2015
Front Office Operations: Reservations, Handling calls, Guests check-ins and check-outs, Guest and Concierge services, Accounting, etc. aimed at portraying the correct image of the hotel to guests and ensuring that their first and last experience is impressive. Food and Beverage Operations: Planning according to F and B strategies, Provisioning, Production and Service of food and drinks to guests to their utmost satisfaction while controlling costs and revenues. Outdoor Catering at properties like Taj West End – Bangalore; Vivanta By Taj – Aurangabad. Housekeeping services: Housekeeping services, Supervision, Management, Inventory Management, and others across rooms, restaurants, coffee shops, health club, banquets and meeting facilities. IT Skills: Proficient in using software applications, Mac Proficient. Can operate Property Management System - MICROS Fidelio. Can proficiently use Microsoft Office, Microsoft PowerPoint and Microsoft Excel. Can proficiently operate qualitative data analysis software NVivo 10.
BA (Hons) Hospitality Business Management
Institute of Hotel Management, Aurangabad - Rauza Baug, Aurangabad, IndiaJune 2013 - June 2016
First two years at the Institute of Hotel Management, Aurangabad and completed with thesis year at the The University of Huddersfield; UK.
EnglishNative or fluent100%
HindiNative or fluent100%
MarathiNative or fluent100%
- Consumer Behaviour
- Content strategy
- Content Writing
- Data Analytics
- Data Management
- Global Sales
- Market Research
- Market Segmentation
- Microsoft office 365
- MS Office
- Soft skills
- Team Management