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Nine years’ experience installing, maintain and troubleshooting multi-platform network (Windows 7/2003/2008/2010 Server, Mac OS & Red Hat) with solid understanding of current networking approaches and designs.
Technical and Administrative support of IT infrastructure for Hotel.
Manage and Support of Applications for Key Business Areas.
Manage Backup for Business Applications and Mail System.
Organizing training for end users and maintaining service level.
Antivirus server management and deployment to client with automatic update and threat handling policy setup & exclusion of scanning.
Manage network (LAN and wireless) and security solution (Cisco switches & routers, Firewall and Antivirus).
Resource management and Purchasing.
Purchase and Implement of Software and Hardware as per company standard.
Backup Process Symantec Backup Exec.
Enterprise Email system (IBM Lotus Domino R7,R8) server and Client .
Managing Server including Oracle 11g / 12c and SQL database server.
Exposed to diverse internal and external technical environments, recognized for ability to manage multiple Tasks simultaneously.
Creative, analytical thinker with demonstrated ability to troubleshoot problems, determine strategies to Resolve issues, and consistently implement effective solutions
Administrative responsibilities, Capital Budget Preparation, System requirement Analysis and upgrade system setup.
Providing effective and Consistent Technical support and researching Technical solution.
Resolving escalated Issues with Vendors to ensure the smooth function of system.
IT operation management and system Integration.
Implementation, Training, Support and Technical Troubleshooting of Micros Products.
Excellent communication skill with experience in report / technical writing, instructing personal and working closely with management and client on technology-related issues.
Assistant Manager IT and Telecom
The Lalit Suri Hospitality Group - Kolkata, IndiaITDecember 2013 - Now · 4 years and 12 months
Computer & Telecom Network Support Engineer
Hyatt Regency Kolkata - Kolkata, IndiaITJune 2010 - December 2013 · 3 years and 7 months
Computer Hardware/Network Support (Technical Non Voice /Voice Support)
Blue Zeal SoftNet - Kolkata, IndiaCustomer ServiceJuly 2008 - February 2010 · 1 year and 8 months
BengaliNative or fluent100%
HindiNative or fluent100%
EnglishNative or fluent100%
- Opera PMS