Laetitia Deneyer

Laetitia Deneyer

Front desk and reservation agent at Tangla Brussels
Lives in Brussels, Belgium
over 6 months ago

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I am graduated with a bachelor in tourism and events management from the ISALT College in Brussels. I am now looking for a job matching my aspirations to start a new career. Passionate about tourism and everything that drives it. I am proud to be a part of an industry that creates unforgettable experiences for travelers and that provides opportunities all over the world.
I am longing to be in the middle of the action and show how motivated I am to share my passion and practice my skills. I believe it is very important for me to travel and broaden my horizons and increase my knowledge of other cultures.

Experience

  • Front desk and reservation agent

    Tangla Brussels - Brussels, Belgium

    Front Office reception
    January 2017 - Now

     Check-in and check-out guests  Making and handling reservations  Administrative work  Advise guests, solving issues and complaints Process with payments, balancing the cash register

  • Operations Coordinator - FIT department

    AmericanTours International, LLC - Los Angeles, CA, United States

    Tourism
    December 2015 - October 2016

    Travel operations coordinator Fit Department Ensuring that reservations are cancelled/confirmed with vendors Negotiate contracts in case of discrepancies Handle incoming calls from clients/vendors/passengers Solving problems with reservations Front Desk Special Groups Department

  • Receptionist

    3 Stars Hotels - Brussels, Belgium

    Front Office reception
    July 2014 - August 2014

    Check in and check out Balancing the cash register Inventory management and assortment of the self service buffet Administrative work

  • Sales - Operations

    USA Travel - Brussels, Belgium

    Tourism
    January 2013 - May 2013

    Establish offers (Searching for flights, hotels, car, other services) Organize flights tickets Sending and ordering documentation Booking rental car

  • Sales - Hostess

    The House of Comic Strips - Brussels, Belgium

    Sales & Marketing
    September 2006 - June 2014

    Managing payment Customer service Inventory management Making invitation cards Helping to put up the exhibitions

Education

  • Bachelor in Tourism & Events

    Haute Ecole Galilée ISALT - Brussels - Brussels, Belgium

    September 2009 - June 2014

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Dutch
    Notions
    20%

Skills

  • Access
  • Amadeus GDS
  • Customer-service
  • English
  • Events
  • French
  • Galileo
  • Microsoft Office
  • Opera
  • Painting
  • - Photography
  • Photoshop
  • Putty
  • Tourism
Connections
Sijin Varghese
Account Manager at Flair Advertising LLC
Krisantus Sutrisno
Intern at Four Seasons Hotel
Raji Aljesry
Pre Opening Management Trainee at Four Seasons Hotels and Resorts
View 14 connections
Following
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