Laetitia Deneyer

Laetitia Deneyer

Front desk and reservation agent at Tangla Brussels
Lives in Brussels, Belgium
over 6 months ago

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I am graduated with a bachelor in tourism and events management from the ISALT College in Brussels. I am now looking for a job matching my aspirations to start a new career. Passionate about tourism and everything that drives it. I am proud to be a part of an industry that creates unforgettable experiences for travelers and that provides opportunities all over the world.
I am longing to be in the middle of the action and show how motivated I am to share my passion and practice my skills. I believe it is very important for me to travel and broaden my horizons and increase my knowledge of other cultures.


  • Front desk and reservation agent

    Tangla Brussels - Brussels, Belgium

    Front Office reception
    January 2017 - Now

     Check-in and check-out guests  Making and handling reservations  Administrative work  Advise guests, solving issues and complaints Process with payments, balancing the cash register

  • Operations Coordinator - FIT department

    AmericanTours International, LLC - Los Angeles, CA, United States

    December 2015 - October 2016

    Travel operations coordinator Fit Department Ensuring that reservations are cancelled/confirmed with vendors Negotiate contracts in case of discrepancies Handle incoming calls from clients/vendors/passengers Solving problems with reservations Front Desk Special Groups Department

  • Receptionist

    3 Stars Hotels - Brussels, Belgium

    Front Office reception
    July 2014 - August 2014

    Check in and check out Balancing the cash register Inventory management and assortment of the self service buffet Administrative work

  • Sales - Operations

    USA Travel - Brussels, Belgium

    January 2013 - May 2013

    Establish offers (Searching for flights, hotels, car, other services) Organize flights tickets Sending and ordering documentation Booking rental car

  • Sales - Hostess

    The House of Comic Strips - Brussels, Belgium

    Sales & Marketing
    September 2006 - June 2014

    Managing payment Customer service Inventory management Making invitation cards Helping to put up the exhibitions


  • Bachelor in Tourism & Events

    Haute Ecole Galilée ISALT - Brussels - Brussels, Belgium

    September 2009 - June 2014


  • French
    Native or fluent
  • English
    Full professional
  • Dutch


  • Access
  • Amadeus GDS
  • Customer-service
  • English
  • Events
  • French
  • Galileo
  • Microsoft Office
  • Opera
  • Painting
  • - Photography
  • Photoshop
  • Putty
  • Tourism
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