Join Hosco and view lahcen's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
To be an important member of the organization that combines with my experience and interest, and to work with the team to grow great heights along with the organization.
F&B Outlet Supervisor-Pre-OPENING
Alemadi Entreprise - Alhazm Mall - Doha, QatarF&B serviceAugust 2016 - Now
Pre-OPENING…. Flowing Company standard …Preparing and developing training list for new hearing staff agreeing and managing budgets -planning menus. Helping IT Department to create & develop a POS system. ensuring compliance with licensing, hygiene and health and safety legislation/guidelines promoting and marketing the business -overseeing stock levels -ordering supplies producing staff rotas -handling customer enquiries and complaints taking reservations-greeting and advising customers-problem solving preparing and presenting staffing/sales reports-keeping statistical and financial records assessing and improving profitability-setting targets handling administration and paperwork liaising with customers, employees, suppliers, licensing authorities and sales representatives making improvements to the running of the business and developing the restaurant.
Outlet Supervisor-Pre-OPENING TEAM
UDC / HDC - Doha, QatarF&B serviceJuly 2015 - September 2016
Pre-OPENING TEAM Urban Jazz Kitchen Restaurant coffee live jazz. Manage scheduling of staff Work with staff and management to provide excellence in customer services Ensure proper employee training Resolve issue related to both staff and customers Provide assistance in the event of an employee being absent Manage all paperwork and cash duties
UDC / HDC - Doha, QatarF&B serviceJune 2013 - July 2015
Coordinated with restaurant manager and performed all service as per requirement. Assisted all restaurant managers and organized various events to keep up the morale. Maintained a neat and clean restaurant area at all times. Ensured compliance to all fire regulations and hygiene level required in the restaurant. Provided training to junior staff members in coordination with manager
Iberotel Miramar Al Aqah Beach Resort - Fujairah, United Arab EmiratesF&B serviceSeptember 2011 - June 2013
Evaluated performance of all waiters and prepared reports for management. Evaluated the wine list and provided consultation in pairing to all clients. Communicated with guests on regular basis and ensured that they are satisfied. Identified all demanding guests and informed restaurant manager for the same. Served all food and beverage as per hotel standards and within the required time. Provided quality training as per the required service standards.
I.S.T.A Hospitality Managment - Casablanca, MoroccoJune 2005 - July 2007
ArabicNative or fluent100%
EnglishNative or fluent100%
FrenchNative or fluent100%
- Excellent leadership
- Micros POS
- MOS Word
- MS Excel