Lahcen Libourki

Lahcen Libourki

F&B Outlet Supervisor-Pre-OPENING at Alemadi Entreprise - Alhazm Mall
Lives in Doha, Qatar
over 6 months ago

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To be an important member of the organization that combines with my experience and interest, and to work with the team to grow great heights along with the organization.

Experience

  • F&B Outlet Supervisor-Pre-OPENING

    Alemadi Entreprise - Alhazm Mall - Doha, Qatar

    F&B service
    August 2016 - Now

    Pre-OPENING…. Flowing Company standard …Preparing and developing training list for new hearing staff agreeing and managing budgets -planning menus. Helping IT Department to create & develop a POS system. ensuring compliance with licensing, hygiene and health and safety legislation/guidelines promoting and marketing the business -overseeing stock levels -ordering supplies producing staff rotas -handling customer enquiries and complaints taking reservations-greeting and advising customers-problem solving preparing and presenting staffing/sales reports-keeping statistical and financial records assessing and improving profitability-setting targets handling administration and paperwork liaising with customers, employees, suppliers, licensing authorities and sales representatives making improvements to the running of the business and developing the restaurant.

  • Outlet Supervisor-Pre-OPENING TEAM

    UDC / HDC - Doha, Qatar

    F&B service
    July 2015 - September 2016

    Pre-OPENING TEAM Urban Jazz Kitchen Restaurant coffee live jazz. Manage scheduling of staff Work with staff and management to provide excellence in customer services Ensure proper employee training Resolve issue related to both staff and customers Provide assistance in the event of an employee being absent Manage all paperwork and cash duties

  • F&B Supervisor

    UDC / HDC - Doha, Qatar

    F&B service
    June 2013 - July 2015

    Coordinated with restaurant manager and performed all service as per requirement. Assisted all restaurant managers and organized various events to keep up the morale. Maintained a neat and clean restaurant area at all times. Ensured compliance to all fire regulations and hygiene level required in the restaurant. Provided training to junior staff members in coordination with manager

  • Head Waiter

    Iberotel Miramar Al Aqah Beach Resort - Fujairah, United Arab Emirates

    F&B service
    September 2011 - June 2013

    Evaluated performance of all waiters and prepared reports for management. Evaluated the wine list and provided consultation in pairing to all clients. Communicated with guests on regular basis and ensured that they are satisfied. Identified all demanding guests and informed restaurant manager for the same. Served all food and beverage as per hotel standards and within the required time. Provided quality training as per the required service standards.

Education

  • Bachelor's Degree

    I.S.T.A Hospitality Managment - Casablanca, Morocco

    June 2005 - July 2007

    Hospitality Managment

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Spanish
    Professional working
    60%

Skills

  • Excellent leadership
  • Micros POS
  • MOS Word
  • MS Excel
  • Ppt
Following
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