Laila Plattner

Laila Plattner

Front Office Shift Leader at The Grand Hotel Europe
Lives in Luzern, Switzerland
over 6 months ago

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I am a young hospitality leader that adapts well to different environments; is friendly and thrives under pressure. I am seeking a demanding and challenging position that will help with my career growth. I am ambitious to provide outstanding customer care and ensure reliable and organised work standards.

Experience

  • Front Office Shift Leader

    The Grand Hotel Europe - Lucerne, Switzerland

    Rooms division
    July 2016 - November 2016

  • Front Office intern

    The Grand Hotel Europe - Lucerne, Switzerland

    Front Office reception
    June 2015 - November 2015

  • Food and beverage internship

    Central Plaza Hotel - Zürich, Switzerland

    F&B service
    June 2014 - December 2014

Education

Languages

  • English
    Native or fluent
    100%
  • Swahili
    Native or fluent
    100%
  • German
    Professional working
    60%
  • Swiss German
    Professional working
    60%

Skills

  • Housekeeping
  • Mac IOS System
  • Ms. Office Applications
  • Opera Micros Fidelio
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