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About me
After obtaining a Bachelor in Hospitality Management, I am currently finishing a Master of Science in Hospitality Management ! I'm actually looking for some news experiences !
My professional experiences in the hospitality and catering fields have allowed me to develop my skills in reception, event organization and more globally in terms of customer relations.
Experience
3 years and 1 month
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Assistante Marketing
Etoiles Academy - Paris, France
MarketingFebruary 2021 - July 2021 · 6 months⁕ Social networks ⁕ Organization of webinars
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Commercial Assistant
RESTAURANT LA GARE - Paris, France
SalesApril 2019 - September 2019 · 6 monthsCustomer contacts/ contracts Organization of events (12 to 100 persons) Help bartender/ manager/ hostess/ cash register
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Commercial Assistant
RESTAURANT LE MANKO - Paris, France
SalesOctober 2018 - March 2019 · 6 monthsCustomer contacts/ contracts Organization of diners / events (from 12 to 200 persons)
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Daily customer contact
CHÂTEAU SAINT - MARTIN & SPA - VENCE (Receptionist)
Customer ServiceApril 2018 - September 2018 · 6 monthsCheck in / Check out / booking Accompaniment to room / hotel tour Daily customer contact
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Part-time
Hôtel Daniel - Paris, France
ReceptionNovember 2017 - April 2018 · 6 months⁕ Check in / Check out / booking ⁕ Accompaniment in room / hotel tour ⁕ Cash
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Intern
Paris Marriott Opera Ambassador - Paris, France
F&B ManagementApril 2017 - September 2017 · 6 monthsRoom service: replenishment of rooms /order in take /service / cash Restaurant: customer reception / order in take / service / cash
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Stagiaire
Boulangerie Paul (musée du Louvre) - Paris, France
BakerySeptember 2016 - September 2016 · 1 month⁕ Order in take / service /stocks inventory ⁕ Management of the cash
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Intern
Washington Square Hotel - New York, NY, United States
ReceptionAugust 2016 - August 2016 · 1 month⁕ Check in / Check out ⁕ Booking
Education
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Excelia Group - La Rochelle, France
September 2019 - April 2022Parcours en anglais Matières en 1ère année: 📚 ⁕ Purchasing Process and Supply Chain Methods ⁕ Responsible Purchasing and Supply Chain Management ⁕ Environnement, Développement durable et RSE ⁕ New Trends in Tourism Marketing and Global Issues ⁕ Tourism Services Design ⁕ Big data et transformation numérique ⁕ Gestion des produits et services bancaires ⁕ Techniques de l’Audit ⁕ Comptabilité managériale ⁕Qualité et gestion industrielle Matières en 2éme année: 📚 ⁕ Strategic Hotel Management ⁕ Hospitality and Sales Management ⁕ Budgeting and Cost Control ⁕ Operational Hospitality Management ⁕ Strategic Food & Beverage Management ⁕ Strategic Repositioning of Tourism Destinations, Events & Hospitality Organisations ⁕ Interactive Marketing ⁕ Methodology and Data
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European Bachelor in hotel and Tourism Management
CMH Paris - Centre de Management Hôtelier International - Paris, France
November 2016 - April 2019Parcours en anglais Matières étudiées durant le bachelor : 📚 ⁕ Languages & interculturality : english, chines, russian ⁕ Hotel & hospitality management ⁕ Excellence & elegance ⁕ Luxury universe ⁕ Hospitality, luxury & tourism ⁕ Luxury brand management ⁕ Gastronomy & hospitality ⁕ Luxury marketing management ⁕ Wine & champagne management ⁕ Office automation ⁕ Comptability ⁕ Trend in the luxury market ⁕ Branding ⁕ Retail management ⁕ Luxury public relations ⁕ Excellence service & business etiquette ⁕ Sales, supply chain & distribution ⁕ Innovation in hospitality ⁕ Revenue management ⁕ Hospitality legal issues ⁕ Luxury hospitality & entertainment ⁕ Human ressources management ⁕ Events & communication ⁕ Project management ⁕ Professional workshop ⁕ Career marketing plan
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Baccalauréat ES
Lycée Richelieu - Rueil-Malmaison, France
September 2012 - June 2016Option économie approfondie
Languages
3 languages
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French
Native or fluent
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English
Full professional
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Spanish
Limited working
Personal information
Nationalities
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French
Date of birth
September 13th 1997
Skills
9 skills
- applicated
- Customer Experience
- Dealing with customer
- Dedicated
- Good listener
- Hardworker
- Hotel experience
- Restaurant experience
- Smile
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