Laszlo Dande

Laszlo Dande

Restaurant Manager/Sommelier at Heritage Suites Hotel
Lives in Krong Siem Reap, Cambodia
over 6 months ago

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I am an honest, proactive and reliable person who works hard and learns quickly. I have a polite and helpful manner and manage time very well.
To work in food and beverage department I can utilize my customer service skills, professional expertise and knowledge of food and beverages towards expanding the customer base of the restaurant/bar, apart from ensuring optimum satisfaction for existing customers.

Experience

  • Restaurant Manager/Sommelier

    Heritage Suites Hotel - Krong Siem Reap, Cambodia

    F&B service
    February 2018 - Now · 11 months

    Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors. Organize and supervise shifts. Estimate future needs for goods, kitchen utensils and cleaning products. Ensure compliance with sanitation and safety regulations. Manage restaurant’s good image and suggest ways to improve it. Control operational costs and identify measures to cut waste. Create detailed reports on weekly, monthly and annual revenues and expenses. Promote the brand in the local community through word-of-mouth and restaurant events. Recommend ways to reach a broader audience (e.g. discounts and social media ads). Train new and current employees on proper customer service practices. Implement policies and protocols that will maintain future restaurant operations.

  • Restaurant Supervisor

    Hook&Sling - Guernsey, CA, United States

    F&B service
    May 2017 - January 2018 · 9 months

    Maintained contact with kitchen staff, management, serving staff and customers' concerns were addressed Hired, trained, and supervised food and beverage service staff. Utilized computers to track orders, manage inventory, and process payments. Work varied shift schedule including lunch and dinner shifts, opening and closing the restaurant Oversee inventory control, ordering, food sanitation and quality control of food products. Effectively lead and motivate employees through implementation of in-house training and incentive plans.

  • Head Bartender

    Al Habtoor Group - Dubai, United Arab Emirates

    F&B service
    April 2016 - March 2017 · 12 months

  • Head Bartender

    Blu Sky Lounge&Grill; - Abu Dhabi, United Arab Emirates

    F&B service
    November 2015 - April 2016 · 6 months

  • Bar Supervisor

    Dustys Dubai - Dubai, United Arab Emirates

    F&B service
    February 2015 - October 2015 · 9 months

  • Bar Supervisor

    Amaya Restaurant - London, United Kingdom

    F&B service
    January 2013 - December 2014 · 1 year and 12 months

  • Bartender

    Lola Events - London, United Kingdom

    F&B service
    February 2012 - December 2014 · 2 years and 11 months

  • Hospitality Assistant

    Charlton House Catering - London, United Kingdom

    F&B service
    January 2011 - December 2013 · 2 years and 12 months

Education

  • London Bar Shool - London, United Kingdom

    January 2013 - February 2013

Languages

  • Hungarian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Limited working
    40%
  • Spanish
    Limited working
    40%

Skills

  • Communication
  • Composure
  • Good memory
  • Organization
Connections
Marc Borrell
Resident Manager of Luxury Boutique Hotel @Cerf Island Resort & Spa Seychelles | Official Winner of ‘World Luxury Hotel Award’ - 2018 en Cerf Resort Seychelles
Hurain Sheikh
Lobby Lounge Manager at One&Only; Royal Mirage, Dubai
Rimzan Abdeen
hotel manager at Reveille PVT LTD
View 22 connections
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