Laura Abelenda

Laura Abelenda

Call Center Agent at Hotel Arts Barcelona
Lives in Barcelona, Spain
over 6 months ago

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Experience

  • Call Center Agent

    Hotel Arts Barcelona - Barcelona, Spain

    Front Office reception
    February 2012 - July 2012

  • Front Desk - Call Center (Hotel Arts Barcelona)

    The Ritz-Carlton Hotel Company L.L.C. - Europe

    Other
    February 2012 - July 2012

    Prácticas en el Hotel Arts Barcelona (The Ritz-Carlton Hotel Company L.L.C) en el Departamento de Call Center –Front Desk. • Atención al cliente • Tareas de Guest Recognition • Realización de Prácticas de Desarrollo en el Departamento de Banquetes

  • Colaboradora en el proyecto ICOB

    ESADE - Europe

    Other
    January 2011 - January 2011

    Colaboración en la Realización de entrevistas en Barcelona • Entrevistar a los comerciantes de Barcelona para saber el perfil del cliente, la relación que tiene el comerciante con los proveedores y su opinión personal en distintos temas.

Education

Languages

  • Spanish
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Notions
    20%
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