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Client-focused MBA student seeking for a 6-month internship in Events or Guest Relations from February to July 2019.
Strong communication skills and high ability to adapt to any situation thanks to experiences abroad.
Native French, fluent in English, intermediary Spanish level and basic in Chinese.
3 years and 5 months
TUI Sensimar Aquila Elounda Village - Elounda, GreeceF&B serviceJune 2017 - August 2018 · 1 year and 3 months
TUI Sensimar Hotel (Aquila Elounda Village*****), Crete (GREECE) From June to September 2017 and from June to September 2018 • Providing a warm welcome to guests and taking orders • Providing high standards of customer service • Cash management • Menu and wine list knowledge • Making recommendations to guests • Hostess on different events (banquets, themed nights...)
Clarance Hotel - Lille, FranceFront Office receptionApril 2017 - May 2017 · 2 months
Worked as a receptionist in a 5-star Relais & Châteaux in Lille (FRANCE). • Providing a warm welcome to guests • Check-in / Check-out • Taking bookings and maintaining the reservations calendar • Coordination with Housekeeping department • Answering requests and providing personalized recommendations
Mama Shelter - Bordeaux, FranceF&B serviceFebruary 2017 - March 2017 · 2 months
Worked as a waitress at the Mama Shelter hotel (Accor Group), Bordeaux (FRANCE) • Welcoming guests and taking orders • Menu knowledge • Providing recommendations to guests • Providing good customer service • Hostess on different events - Banquets, seminars ...
Vatel Hotel**** - Bordeaux, FranceFront Office receptionOctober 2016 - January 2017 · 4 months
Worked as a receptionist at the Vatel Hotel****, Bordeaux (FRANCE) • Providing a warm welcome to guests • Check-in / Check-out • Taking bookings and maintaining the reservations calendar • Collaboration with Housekeeping Department • Answering requests and providing personalized recommendation
Au pair year
Cultural Care Au Pair - Washington, DC, United StatesOtherJune 2015 - July 2016 · 1 year and 2 months
Renault Group - Maubeuge, FranceCommunicationJanuary 2015 - April 2015 · 4 months
Worked as an assistant communication manager (internship) in a Renault Automobile Factory, Maubeuge (FRANCE) • Organizing and managing events up to 300 persons • Communication with clients and external providers • Client negotiation • Writing articles for the corporate magazine • E-mailing
MBA in International Hospitality Management
Vatel Bordeaux (France) - Bordeaux, FranceOctober 2016 - January 2019
Classes in english
Bachelor in Communication
University of Lille III - Lille, FranceSeptember 2011 - July 2014
Native or fluent
Native or fluent
- Client Relation
- Communication skill
- Easily Adaptable
- Problems solving