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I am a highly capable professional with several years of customer service experience. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of a team.
I possess an uncanny ability to build relationships with internal and external customers via the telephone, e-mails and face to face. I can solve problems, quickly and precisely, specially thank to my latest position as Supervisor.
In addition, I possess personal qualities that make me an ideal candidate in a Reservation/Customer Service environment. I enjoy speaking with people and finding solutions to meet their needs. I am able to remain calm and positive even when those around me are feeling stressed and anxious, and I am usually able to help others remain calm as well. I work well independently and require very little direct supervision to successfully complete my job.
ItalianNative or fluent100%
EnglishNative or fluent100%
- A team player
- Good customer service
- Good management
- Team leading