Laura Fraioli

Laura Fraioli

Supervisor at Hyatt Regency London – The Churchill
Lives in London, United Kingdom
over 6 months ago

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I am a highly capable professional with several years of customer service experience. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of a team.
I possess an uncanny ability to build relationships with internal and external customers via the telephone, e-mails and face to face. I can solve problems, quickly and precisely, specially thank to my latest position as Supervisor.
In addition, I possess personal qualities that make me an ideal candidate in a Reservation/Customer Service environment. I enjoy speaking with people and finding solutions to meet their needs. I am able to remain calm and positive even when those around me are feeling stressed and anxious, and I am usually able to help others remain calm as well. I work well independently and require very little direct supervision to successfully complete my job.



  • Italian
    Native or fluent
  • English
    Native or fluent
  • Spanish
    Limited working


  • A team player
  • Good customer service
  • Good management
  • Team leading
Amsterdam, Netherlands
Jannah Hotels & Resorts
Abu Dhabi, United Arab Emirates
Paris, France
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