Laura Fraioli

Laura Fraioli

Supervisor at Hyatt Regency London – The Churchill
Lives in London, United Kingdom
over 6 months ago

Join Hosco and view Laura's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

I am a highly capable professional with several years of customer service experience. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of a team.
I possess an uncanny ability to build relationships with internal and external customers via the telephone, e-mails and face to face. I can solve problems, quickly and precisely, specially thank to my latest position as Supervisor.
In addition, I possess personal qualities that make me an ideal candidate in a Reservation/Customer Service environment. I enjoy speaking with people and finding solutions to meet their needs. I am able to remain calm and positive even when those around me are feeling stressed and anxious, and I am usually able to help others remain calm as well. I work well independently and require very little direct supervision to successfully complete my job.

Experience

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Limited working
    40%

Skills

  • A team player
  • Good customer service
  • Good management
  • Team leading
Following
Booking.com
Amsterdam, Netherlands
Jannah Hotels & Resorts
Abu Dhabi, United Arab Emirates
Barrière
Paris, France
Other members
Teodorescu Razvan
London, United Kingdom
Konstantinos Karabelias
London, United Kingdom
Kiran Patil
London, United Kingdom
Egle Laima Duleviciute
London, United Kingdom
View 244153 members