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About me
Actualmente me encuentro en búsqueda activa de empleo. Mi pasión son los recursos humanos y tras un experiencia de casi dos años en este campo me gustaría ampliar mis conocimientos. No obstante, tengo bastante experiencia en hostelería y no me importaría ocupar un puesto de atención al cliente, siempre que sea posible crecer profesionalmente en la empresa.
Experience
4 years and 5 months
-
HR Recruiter
Synergie ETT - Madrid, Spain
Human ResourcesJune 2017 - January 2019 · 1 year and 8 monthsMain responsabilities: - Responsible of the whole recruitment process: drafting and placing adverts on job boards, pre-screening, phone and personal interviews, run reports about candidates, notify interviewees not selected, collect and file paperwork for new joiners, hold induction meetings with new employees and give them personal protective equipment if necessary... - Provide administrative support: prepare employment contracts, communicate with public services, data entry and maintenance of HR Internal System database, compile relevant data for billing/accountancy as absences, leaves... - Maintenance direct contact with clients to give them continuous feedback and carry out periodic visits to their places
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Hostess/cashier
Hotel ME Madrid - Madrid, Spain
RetailAugust 2017 - July 2018 · 1 yearReceive and accommodate customers - Enter orders in internal application (Micros) - Responsible of taking payments and daily cash up - Ensure that work area and tables are clean and organized - Get customers feedback and report to the Restaurant Manager - Support tasks to other departments when required
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Hostess
Hard Rock Hotel - Santa Cruz de Tenerife, Spain
Host/HostessNovember 2016 - April 2017 · 6 monthsWelcoming and leading guests to their tables - Provide guests with the menu - Answering phone calls and making reservations - Get customer feedback and keep customers as comfortable as possible
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Recepcionista
Marola Park - Santa Cruz de Tenerife, Spain
ReceptionSeptember 2016 - October 2016 · 2 monthsWelcoming guests when arrival at the hotel - Check in and check out - Managing reservations by email and through the website - Handling all incoming calls and specific enquiries - Preparing receipts, collecting invoices and filing them - Solve customer complaints and give them information about daily activities in the facility - Responsible for checking daily takings and ran reports to accountant
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Administrative/Receptionist
London Fine Dining Group - London, United Kingdom
AdministrationJuly 2014 - July 2016 · 2 years and 1 monthMain duties: - Making reservations for customer using Open Table System - Handling incoming phone calls - Various functions related to hostess position - Dealing with customers, suppliers and accountants by email - In charge of taking payments and daily cash up - Office management: carring out stationery and office equipment inventory, registration of purchasing orders, prepare employment contracts for the staff... - Handling customers' enquires for private events -Keep menus up to date and handle customisation on request
Education
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Máster en dirección de recursos humanos
Universidad Isabel I - Madrid, Spain
October 2016 - October 2017 -
Administración y Finanzas
IES Botànic Cavanilles - Castellón de la Plana, Spain
September 2012 - June 2014 -
Licenciado en Derecho
Universidad Jaume I - Castellón de la Plana, Spain
September 2006 - June 2011
Languages
5 languages
-
Spanish
Native or fluent
-
English
Full professional
-
Italian
Full professional
-
Catalan
Full professional
-
French
Limited working
Personal information
Nationalities
-
Spanish
Work Permits
-
European Union
Date of birth
December 14th 1988
Driving License
Yes
Skills
18 skills
- Aprendizaje rápido
- Capacidad de organización y adaptación
- Citrix
- Dokify
- Don de gentes y orientación al cliente
- Excelentes dotes de comunicación
- Freematica
- Gestión de portales de empleo y correo electrónico
- Maitre D
- Manejo del paquete Office
- Micros
- Multi-task
- Noray
- OpenTable
- Punctual
- Signaturit
- TPV
- Ucageci
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