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Experience
9 years and 8 months
-
Spa Receptionist
Soho House Barcelona - Barcelona, Spain
SpaDecember 2017 - Now · 6 years and 4 months -
Guest Service Agent
Nobu Hotel Shoreditch - London, United Kingdom
Guest RelationsApril 2017 - September 2017 · 6 months -
Hostess
Restaurant Story - London, United Kingdom
Host/HostessFebruary 2017 - April 2017 · 3 months -
Front Desk Agent
Majestic Hotel Group - Barcelona, Spain
ReceptionApril 2015 - January 2017 · 1 year and 10 months -
Hostess
Restaurant Petit Comitè by Nandu Jubany - Barcelona, Spain
Host/HostessOctober 2014 - April 2015 · 7 months- To give effective and professional response to all reservation enquiries by phone, by email or personally. - As the first point of contact for the guest’s experience, I was responsible for welcoming guests personally and of bidding them a warm farewell. - Assist restaurant service when and as needed. - In charge of billing and of preparing daily reports of billing results.
-
Sales Department trainee
W Barcelona - Barcelona, Spain
SalesNovember 2013 - February 2014 · 4 months
Education
-
Master's degree in Marketing and Sales Management
UB - Universitat de Barcelona / EAE Business School - Barcelona, Spain
January 2016 - Now -
Tourism and Hotel Management
CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, Spain
September 2010 - May 2015
Languages
4 languages
-
Spanish
Native or fluent
-
Catalan
Native or fluent
-
English
Full professional
-
French
Notions
Personal information
Nationalities
-
Spanish
Driving License
Yes
Skills
6 skills
- Detail oriented
- Enthusiasm and Commitment
- Fast Learner
- Organized
- PMS Tesipro
- Responsible
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- Driving License
- Phone Number
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