Laura Muñoz

Laura Muñoz

Student from Les Roches Marbella International School of Hotel Management
Lives in Marbella, Spain
over 6 months ago

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Post Graduate Student on Hospitality Management at Les Roches Marbella. Energetic, enthusiastic and ready to expand my career in a Sales and Marketing department.

Experience

  • Partnership representative

    Uber Eats - Madrid, Spain

    Sales & Marketing
    March 2018 - June 2018 · 5 months

    I was in charge of developing new markets in the Spanish territory and making smooth their entrance in the delivery of food industry. I choose which restaurants will appear in the app, I coordinate meetings and prepare material to achieve the company goal for the lunching in that specific area.

  • Co-owner

    Grilled - Madrid, Spain

    Management
    May 2016 - March 2018 · 1 year and 11 months

    I opened my own restaurant focused on food delivery. I did the full process since the very creation of the company. My role as a manager was mainly focused in the recruitment processes, sales, on line communication and reputation, promotions and public relations.

  • Operations Coordinator

    Sixt Rent A Car - Barcelona, Spain

    Management Trainee
    April 2015 - February 2016 · 11 months

    I acquire managerial skills on how to run a rent a car office. It was a cross trining program that covered the different positions involved in that business. At the begin I was a sales agent, then I went to the supervisor position, I learned sales coaching techniques, I develop sales executive procedures as searching of new customer to maximize the business revenue and many managerial analysis and performance.

  • Sales Agent

    Viajes El Corte Ingles - Madrid, Spain

    Sales & Marketing
    February 2011 - February 2015 · 4 years and 1 month

    I develop business trips in the urgencies department. I was in charge of assisting the customer demand and solve many problems in an accurate, rapid and efficient way having to adapt to different cultures, demands and business profiles.

  • Front Desk Receptionist

    Vincci Hoteles - Madrid, Spain

    Front Office reception
    January 2010 - November 2010 · 11 months

    I enter the company doing a 3 month internship. I developed the mainly tasks of a front desk agent assisting guest in any particular request exceeding their expectations. I manage bookings, VIP customers, check-in/out procedures and night audits when needed.

Education

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Always happy
  • Good communicator
  • High energy
  • Sales
  • Smart appearance
  • Team motivator
  • Very creative
Following
Hyatt Hotels Dubai
Dubai, United Arab Emirates
Mandarin Oriental Jumeira, Dubai
Dubai, United Arab Emirates
Marriott London Complex
London, United Kingdom
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