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Post Graduate Student on Hospitality Management at Les Roches Marbella. Energetic, enthusiastic and ready to expand my career in a Sales and Marketing department.
Uber Eats - Madrid, SpainSales & MarketingMarch 2018 - June 2018 · 5 months
I was in charge of developing new markets in the Spanish territory and making smooth their entrance in the delivery of food industry. I choose which restaurants will appear in the app, I coordinate meetings and prepare material to achieve the company goal for the lunching in that specific area.
Grilled - Madrid, SpainManagementMay 2016 - March 2018 · 1 year and 11 months
I opened my own restaurant focused on food delivery. I did the full process since the very creation of the company. My role as a manager was mainly focused in the recruitment processes, sales, on line communication and reputation, promotions and public relations.
Sixt Rent A Car - Barcelona, SpainManagement TraineeApril 2015 - February 2016 · 11 months
I acquire managerial skills on how to run a rent a car office. It was a cross trining program that covered the different positions involved in that business. At the begin I was a sales agent, then I went to the supervisor position, I learned sales coaching techniques, I develop sales executive procedures as searching of new customer to maximize the business revenue and many managerial analysis and performance.
Viajes El Corte Ingles - Madrid, SpainSales & MarketingFebruary 2011 - February 2015 · 4 years and 1 month
I develop business trips in the urgencies department. I was in charge of assisting the customer demand and solve many problems in an accurate, rapid and efficient way having to adapt to different cultures, demands and business profiles.
Front Desk Receptionist
Vincci Hoteles - Madrid, SpainFront Office receptionJanuary 2010 - November 2010 · 11 months
I enter the company doing a 3 month internship. I developed the mainly tasks of a front desk agent assisting guest in any particular request exceeding their expectations. I manage bookings, VIP customers, check-in/out procedures and night audits when needed.
Post Graduate Diploma in Hospitality Management
Les Roches Marbella International School of Hotel Management [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Marbella, SpainSeptember 2018 - Now
Revenue management, strategic management, optimization in operations, digital marketing, leadership and finances. Rooms division and Culinary/Service Training on campus
Universidad Rey Juan Carlos - Móstoles, SpainSeptember 2012 - June 2017
Negotiating techniques, Finances, Psychology, Strategy, Forecasting, Pricing and distribution.
Universidad Rey Juan Carlos - Móstoles, SpainSeptember 2007 - June 2010
SpanishNative or fluent100%
- Always happy
- Good communicator
- High energy
- Smart appearance
- Team motivator
- Very creative