Laura Saviano

Laura Saviano

Hotel Receptionist at Locanda della Posta Boutique Hotel****
Lives in Perugia, Italy
over 6 months ago

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I have been starting at 15 years with experience abroad (Spain, Austria, Germany, UK) and I fell in love with foreign languages.
I am passionate and totally in love with the Hospitality since my first Stage at the school.
I have always been a very determinate person, self-confident, with a strong behavior.
Teamwork is my priority and guest satisfaction is my purpose.
Always smiling and attentive on people needs, I try to lead by example and honesty.
I like to be surrounded by positive people and I learn very fast!

Experience

  • Hotel Receptionist

    Locanda della Posta Boutique Hotel**** - Perugia, Italy

    Front Office reception
    May 2017 - Now · 1 year and 8 months

    Front & back office duties. Leonardo & Fastbooking software.

  • Hotel Receptionist

    Hotel Perusia & La Villa**** - Perugia, Italy

    Front Office reception
    October 2014 - February 2017 · 2 years and 5 months

    Front & back office duties. Otelia hotel software.

  • Hotel Receptionist

    Exe Hotel Perusia**** - Perugia, Italy

    Front Office reception
    September 2014 - December 2014 · 4 months

    Front & back office duties. Tesipro hotel software. (change management)

  • Front Desk Receptionist

    Hotel Guadalupe Granada *** - Granada, Spain

    Front Office reception
    January 2014 - September 2014 · 9 months

    Front office duties. Othello hotel software.

  • Catering Assistant

    Various - Udine, Italy

    Catering
    January 2011 - December 2013 · 2 years and 12 months

    catering for events, concerts, wedding etc.

  • Front Desk Receptionist

    Hotel Internazionale *** - Gorizia, Italy

    Front Office reception
    June 2008 - September 2008 · 4 months

    Front office duties.

Education

  • Social Media Marketing - Perugia, Italy

    March 2018 - Now

  • HACCP - Rome, Italy

    September 2017 - Now

  • Bachelor’s Degree Tourism

    Università degli studi di Udine - Udine, Italy

    September 2009 - July 2013

    organizational and economic-managerial techniques in the field of tourist promotion and accommodation, techniques and methods used for the development and promotion of cultural heritage and cultural activities. Good communication skills, ability to use multimedia communication tools and the knowledge of two official languages of the European Union, in addition to Italian.

Languages

  • Spanish
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Notions
    20%

Skills

  • channel manager IGM
  • channel manager Wubook
  • Excellent teamwork skills
  • Exellent communication
  • Fastbooking
  • Good problem-solving
  • leonardo
  • otelia
  • othello
  • Tesipro
Following
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