Laura Scapolo

Laura Scapolo

Front Desk Agent at Grand Hotel Alassio
Lives in Como, Italy

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About me

My passion for hospitality was born when I had my first intership as a front desk assistant during high school in a small hotel on Lake Como. After receiving high school diploma in tourism studies, IATH (International Academy of Tourism and Hospitality) has been fundamental for my education. I realized that that was the right path to follow thanks to the meeting with important hospitality professionals who became my role models. The work experiences in three great hotel group like Accor, Nh, Hilton and in the luxury field at Grand Hotel Tremezzo and at Grand Hotel Alassio have opened up my mind and have taught me precious skills of working in a team. My experience at Hilton Lake Como was truly gratifiying because I was a pre-opeming team member. I had a chance to further master my skills in this field during my experience at Grand Hotel Alassio. I am curious, dynamic and very organized. I believe I am a committed and helpful professional, with a strong sense of responsability and passion for hospitality industry.

Experience

1 year and 4 months

  • Front Desk Agent

    Grand Hotel Alassio - Alassio, Italy

    Front Office reception
    July 2018 - October 2018 · 4 months

  • Front Desk Agent

    Hilton Lake Como - Como, Italy

    Front Office reception
    December 2017 - June 2018 · 7 months

  • Telephone Operator

    Grand Hotel Tremezzo - Tremezzina, Italy

    Front Office reception
    July 2017 - November 2017 · 5 months

Education

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Professional working

  • French

    Professional working

  • Spanish

    Limited working

Personal information

Nationalities

  • Italian

Date of birth

September 26th 1995

Skills

12 skills

  • commited
  • Curious
  • dynamics
  • empathie
  • Front Office
  • Good problem-solving
  • Great teamwork skills
  • Highly organized
  • High responsibility
  • Luxury Hospitality
  • Pre opening
  • Very flexible
Following
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